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Field Service Technician

CapLeo Global

Field Service Technician I

Location: San Francisco, CA 94133 Shift: 8AM - 5PM Mon - Fri

You are responsible for:

  • Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.
  • Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)
  • Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
  • Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
  • Prioritizing and planning service calls
  • Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
  • Contacting the customer with the estimated time of arrival
  • Working with customers to ensure satisfaction with service delivery and understanding of product functionality
  • Following key/alarm/combination control processes in assigned area of responsibility
  • To be successful in this team you will:

    • Have technical interest and aptitude.
    • Strong customer focus.
    • Ability to manage multiple priorities.
    • And be a self-starter.
    • Requirements:

      • High school Diploma (or equivalent)
      • Have a valid driver's license and driving record that satisfies DN's fleet requirements
      • Successfully complete background check and drug screening
      • Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed)
      • Physical & Technical Requirements:

        • A valid driver's license with satisfactory driving record within company-required standards.
        • Ability to successfully pass background and drug testing
        • Ability to lift 50 pounds and work in close quarters within and around the equipment.
        • Familiarity with computers and a variety of consumer communications devices, such as smart phones.
        • Travel to/from assigned territories and company facilities, including during inclement weather is essential.
        • Service experience or electro mechanical experience is a plus
        • You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.
CapLeo Global
Vacancy posted 4 days ago
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