Medical administrative assistant

Job Title: Clinic / Practice Assistant II Pay Rate: $20.00 - $30.00 / hour (commensurate with experience) Location: 100% Onsite at Yawkey (Boston, MA) Position Type: Full-Time 3 month contract (Temp-to-Hire) Schedule: Monday - Friday, 8:15 AM - 4:45 PM (Flexible start times available between 8:00 AM and 8:30 AM)

Position Summary

We are seeking a detail-oriented and reliable Clinic / Practice Assistant II to join our healthcare team. In this role, you will perform essential administrative and clerical functions under general supervision to ensure smooth, efficient daily operations within our clinical service or physician practice office. Serving as a key operational anchor, you will oversee patient appointments, manage front-desk reception, process billing forms, and serve as a systems "Super User" for scheduling and registration.

Qualifications & Requirements

• Education: High School Diploma or GED equivalent required.
• Experience: 2 to 3 years of administrative or office experience required (prior medical or clinical office experience strongly preferred).
• Licensing/Certifications: Certified Medical Administrative Assistant (CMAA) certification preferred.
• Technical Proficiency: strong computer skills, including proficiency in Microsoft Office Suite, electronic medical records (EMR/LMR) platforms, and multi-line telephone systems.
• Communication Skills: Excellent written and verbal communication skills with the ability to convey information clearly, take complete messages, and interact professionally with patients, providers, and staff.
• Organization & Time Management: strong organizational skills with demonstrated ability to prioritize multiple routine and non-routine tasks, follow established clinical protocols, and manage time effectively.

salary: $20 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Patient Coordination & Reception: Greet arriving patients, answer multi-line telephone systems, respond to routine inquiries, schedule appointments, and manage check-in/check-out procedures.
• Administrative Operations: Maintain accurate appointment schedules, file materials in patient folders, print daily schedules, and open/distribute unit mail and faxes.
• Medical & Clinical Records Support: Request patient medical records and laboratory test results, scan documents into patient medical records (LMR), and handle/screen messages regarding prior authorizations, provider questions, prescription refills, and test results.
• Billing & Financial Processing: Process patient billing forms, accept and record co-payments, and assist with routine front-office financial documentation.
• Systems Leadership & Advanced Support: Serve as a "Super User" for scheduling, registration, and billing systems, providing guidance and training to team members. Perform specialized administrative tasks, such as surgical scheduling and calendar blocking, as needed.
• Office Correspondence: Draft, format, and edit routine forms, schedules, records, memos, and professional emails as directed.

Skills

• Administrative Duties (2 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.