Patient Navigator, RN

Overview The Patient Navigator, RN, Spine Health manages the patient experience: collection of treatment information, coordinates physician review of the medical history, provides patient education, facilitates triage and scheduling with spine specialists. Supports the provider team by previewing treatments and answering questions with the patient and communicating the patient status in real time with the referring physician. The Navigator, as a patient advocate, creates and maintains critical linkages between the clinical, administrative and customer service elements of care, adding value to each step in the process and enhancing the effectiveness of each treatment and spine specialist. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit  .
EOE Licensure Registered Nurse Required - And Certified Neuroscience Registered Nurse Preferred Education Bachelor's Degree Nursing Required - And Master's Degree Nursing Preferred Experience 5 Years Nursing - Related Area Required Create a Job Match for Similar Jobs

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ... workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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