Technician Level 2

Chattanooga, United States | Posted on 03/16/2026 Based in Chattanooga, FORTECH is a premier technology integrator specializing in custom smart home automation, audio/video, and security systems. We focus on delivering intuitive, reliable solutions that make technology easy to use for homes and businesses. From robust networking to high-end entertainment, our team provides expert design and local support tailored to your space. Job Description The Level 2 Technician is a proficient and experienced technicianwith in-depth knowledge of audio-video, security, surveillance,control, and networking systems. This role leads installations,troubleshoots complex technical issues, and provides advanced on-siteand remote support. Tech 2 technicians often mentor junior techniciansand play a key role in ensuring project success. Responsibilitiesinclude, but are not limited to: Lead and manage AV installations, ensuring projects arecompleted on time and within budget. Design and implement complex AV systems, including programmingand configuration. Troubleshoot advanced technical issues related to AV,security, and networking systems. Provide expert on-site technical support to clients, resolvingcomplex problems and ensuring client satisfaction. Mentor and train Tech 1 technicians, providing guidance and support. Collaborate with project managers and sales consultants todevelop technical solutions. Maintain detailed project documentation, including systemdiagrams and equipment lists. Stay up-to-date with the latest AV technologies and trends. Manage company tools and equipment, ensuring they are properly maintained. Contribute to process improvements and best practices. Requirements High school diploma or equivalent; advanced technicalcertifications preferred (e.g., Control4, Lutron, Alarm.com). 3+ years of experience in AV installation or a related field. Expert knowledge of AV, security, and networking systems. Proficiency in programming and configuring AV control systems. Advanced troubleshooting skills and the ability to resolvecomplex technical problems. Excellent communication, interpersonal, and leadership skills. Ability to work independently and manage multiple projects simultaneously. Strong work ethic and a commitment to quality. Valid driver's license and clean driving record. Ability to pass a background check. Competitive Pay: Level II Technicians range from $25-35 an hour. 401K: Retirement accounts with matching. PTO: Paid Time Off for Vacation and Sick Leave. Professional Development: Increase your value while getting paid. Paid Holidays: FORTECH pays for the majority of Federal Holidays. Employee Discounts: Discounts on your favoritetechnology. #J-18808-Ljbffr