Account Clerk

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Job Posting Closes at 11:59PM on:
07/31/26
Division:
Business and Finance Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

JOB DESCRIPTION SUMMARY:


The Account Clerk serves a vulnerable population of clients by issuing the Electronic Benefits Transaction (EBT) card, petty cash and cash equivalents to eligible clients in a fast paced, high-volume environment within the Human Services Department. This role involves processing the activation of EBT cards, as well as troubleshooting various issues with our benefits systems to ensure clients have access to their needed assistance funds. The Clerk serves a vital role in ensuring cards are processed and activated before reaching clients to provide the smoothest possible access to community assistance provided by the Jefferson County Government.


SCHEDULE:


This position operates in-person on a four-day work week, Monday through Thursday. Typically working 7:00-5:30


COMPENSATION:


Hiring Range: $20.73-$24.02 USD Hourly


Compensation will be determined based on education, experience and skills.


BENEFITS:


Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires ; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click here for our Total Rewards summary.


ESSENTIAL DUTIES:


The Account Clerk is responsible for:

• Preparing EBT cards for benefit eligible clients and troubleshoot any issuance problems
  
  

• Providing a high level of customer service including trauma informed care to clients
  
  

• Work with multiple computer systems such as Colorado Benefits Management System (CBMS), EBTEdge, Workday, and other internal programs
  
  

• Completing reconciliations of daily inventory reports
  
  

• Preparing receipts for over-the-counter cash payments
  
  

• Providing administrative support to Issuance, Collections, and Accounts Receivable Clerks.
  
  

• Performing various routine financial support duties, utilizing standard office equipment, to include: making photocopies; performing data entry; sorting and distributing and preparing mail, faxing documents; processing email; typing; and word processing.
  
  

• Maintaining, processing, and updating various files and records, both electronically and in paper format
  
  

• Scanning, indexing, and filing documents alphabetically, numerically, or by other prescribed methods.
  
  

• Reviewing and processing cash receipts.
  
  

• Preparing related spreadsheets and conducting required calculations and reconciliations.
  
  

• Other duties and responsibilities as assigned.
  
  

QUALIFICATIONS:


Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click "apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.


Minimum Qualifications:


Education: High School Diploma or equivalent


Experience: Customer Service


*Note: An equivalent combination of education and experience is acceptable.


Preferred knowledge, skills and abilities:

• Bilingual in Spanish preferred.
  
  

• Strong customer service skills.
  
  

• Cash handling.
  
  

• Ability to explore and troubleshoot issues.
  
  

• Good general computer skills.
  
  

• Inquisitive spirit.
  
  

• Comfort working with the public.
  
  

• Ability to resolve customer concerns.
  
  

Additional Job Information:

• A valid Colorado driver's license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
  
  

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.
  
  

Accommodations Statement : We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact View email address on click.appcast.io. This contact is for accommodation requests only and cannot provide application status updates.


APPLICATION:


Qualified applicants are encouraged to apply.


All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities

• A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application.
  
  

• Current Jefferson County employees must apply through their employee profile in Workday.
  
  

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
  
  

Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.


For more details on the recruitment process, please visit:


Questions? Contact the Jefferson County Recruitment Team at View phone number on click.appcast.io or View email address on click.appcast.io


Education:

Experience:
Work Experience: No Experience

Certifications:

Languages:

Category:
Budget & Financial Services