Construction Coordinator

Benefits:

Health insurance

401(k)

Dental insurance

SERVPRO of Annapolis Location: 1446 Ritchie Hwy, Arnold, MD Position: Full-Time, In-Office Pay: $25.00–$32.00 per hour, depending on experience

SERVPRO of Annapolis is looking for an organized, professional, and customer-focused Construction Coordinator to join our reconstruction team.

This is not simply a traditional administrative position. The Construction Coordinator is an important part of our day-to-day construction operation and serves as a communication link between our customers, Project Managers, estimators, subcontractors, and construction leadership.

We are looking for someone who enjoys talking with customers, stays organized when there are a lot of moving pieces, follows through without needing constant reminders, and wants to become an important part of a growing construction department.

What You'll Do

Answer and manage incoming construction-related calls

Communicate regularly with customers regarding their reconstruction projects

Work closely with Project Managers, estimators, and construction leadership throughout the day

Help coordinate project schedules and customer appointments

Prepare, track, and communicate change orders

Follow up on outstanding customer and project needs

Help keep projects moving by identifying missing information or outstanding action items

Coordinate communication between customers and the production team

Maintain accurate job files, notes, documents, and project information

Assist with contracts, documentation, and other construction-related paperwork

Help track project status and upcoming needs

Provide administrative support to the reconstruction department

Help create an excellent customer experience from the beginning of the reconstruction process through completion

What We're Looking For

Excellent phone and customer-service skills

Strong organization and attention to detail

Professional, friendly, and confident communication

Ability to follow up consistently and make sure tasks are completed

Comfortable working in a fast-paced environment with changing priorities

Ability to communicate effectively with customers, Project Managers, estimators, subcontractors, and coworkers

Comfortable taking ownership rather than waiting to be told every next step

Strong computer and email skills

Previous construction, restoration, project coordination, or administrative experience is preferred

Experience with Xactimate or insurance restoration is helpful but not required

What We Offer

$25.00–$30.00 per hour, depending on experience

Full-time, Monday–Friday position

Competitive benefits package

Paid training

Professional development opportunities

Career advancement opportunities

Stable, established company with a growing reconstruction department

Opportunity to learn the restoration and construction industry

A position with real responsibility and the opportunity to grow as our company continues to expand

About SERVPRO

SERVPRO is a leader in property restoration and reconstruction. We help homeowners and businesses recover after water, fire, mold, and other property damage and complete the reconstruction necessary to return their property to pre-loss condition.

Our goal is to make property damage “Like it never even happened®.”

If you're organized, good with people, comfortable taking ownership, and enjoy being at the center of a busy team, we'd like to hear from you.

Pre-Employment Screening

Employment is contingent upon successful completion of applicable pre-employment screening requirements.

Equal Employment Opportunity

SERVPRO of Annapolis is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.