Director of Security Operations

P4 Security Solutions

Join P4 Companies — including P4 Security Solutions and P4 Protective Services — leaders in professional security services. We offer flexible opportunities for both security professionals and law enforcement officers across multiple industries. We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Companies may be the right fit for you.

Opportunities for Security Officers Provide security at commercial buildings, residential communities, manufacturing sites, retail, campuses, cannabis facilities, and events. Key duties include:

• Customer service and access control
• Patrols and incident response
• Site monitoring and safety enforcement
• Ideal for individuals seeking stability, teamwork, and career growth in security.

Opportunities for Active or Retired Law Enforcement Specialized assignments throughout Illinois, including executive protection, patrol programs, healthcare, campuses, private venues, and retail.

• Flexible scheduling
• Competitive rates statewide
• Perfect for officers seeking supplemental income or flexible off-duty work.

Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.

Job Details

The Director of Operations leads and manages security operations to exceed financial and operational targets across client sites. This role is responsible for hiring, training, and supervising a skilled security team, ensuring exceptional service delivery, client satisfaction, and positive employee experiences. The Director oversees staffing, scheduling, compliance, and service quality, while analyzing operational and financial data to drive continuous improvement and profitability. Acting as the primary client liaison, this leader ensures contract compliance, resolves issues proactively, and maintains strong relationships with stakeholders.

Key Responsibilities:

• Recruit, train, and supervise a team of Security Professionals and operational staff.
• Manage day-to-day operations, staffing, and scheduling to meet contractual requirements.
• Monitor financial performance, including labor utilization, payroll, and billing.
• Conduct site visits and security audits to ensure compliance and effectiveness.
• Develop and maintain strong client relationships, ensuring satisfaction and retention.
• Drive operational excellence through process improvements and data analysis.
• Ensure training, post orders, and policies are effectively communicated and enforced.

Qualifications:

• Bachelor's degree preferred
• Required experience working in downtown high-rise buildings.
• Minimum of six (6) years of experience in Security Operations.
• Valid PERC Card: Preferred
• Basic 20HR Security Training Certificate: Preferred
• Proven leadership in security operations management.
• Strong understanding of security systems, laws, and investigative techniques.
• Excellent communication, customer service, and interpersonal skills.
• Experience managing budgets and financial performance.

Certification Requirements

• 20 hour Security Training Certificate
• PERC Card

Education Requirements

• Bachelor's Degree and 6 years of experience in Operations Management

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Vision Insurance
• Medical Insurance
• Life Insurance

Travel is required. The following screenings are required:

• Education Verification
• Employment Verification
• Criminal Background Check
• Drug Screen