Mailroom courier

Mailroom Courier

Summary:

Join our dynamic team as a Mailroom Courier, where you will play a pivotal role in supporting daily mailroom and courier operations. In this position, you will be responsible for the efficient handling, sorting, distribution, and delivery of mail and packages, ensuring timely and accurate service across the site.

You will engage with high-volume mail processing, distribution, and courier tasks, maintaining organized workflows and prioritizing urgent deliveries to support business operations and client satisfaction. This role places a strong emphasis on internal courier services, mail routing, and customer interaction, serving as a key point of contact for mailroom-related needs.

In addition to core mailroom responsibilities, you may assist with basic operational support such as equipment monitoring and light troubleshooting. Your attention to detail, reliability, and commitment to service excellence will make you an essential part of our on-site service delivery.

Roles and Responsibilities:

• Mailroom operations such as: shipping, receiving, labeling, sorting, and distributing all incoming and outgoing mail and faxes.
• Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
• Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
• Maintain meticulous records, manage inventory, and calculate charges for services rendered.
• Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
• Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.
• Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.

Qualifications Must Have:

• High school diploma or GED, coupled with minimum one year of relevant work experience.
• Proficiency in basic computer skills, including MS Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.

Qualifications Nice to Have:

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.
• Valid driver's license with minimum auto insurance coverage.

In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Job Info

• Job Identification 6482
• Job Category Service Delivery
• Degree Level High School Graduate
• Job Schedule Full time
• Locations Dover, DE, United States
• Driving requirements Company/Customer Vehicle (or Fleet)
• Relocation Option Relocation not available
• Sign-on Bonus No