Systems Engineer Team Lead in Raleigh

CSP, Inc. is seeking a Systems Engineer Team Lead to join our Raleigh-based IT team. This role is hybrid/on-site and serves as a technical resource for our clients and internal teams. It is ideal for an experienced engineer who enjoys leading complex initiatives, driving best practices, and playing a key role in client onboardings, assessments, and solution design. You’ll combine deep technical expertise with leadership and client‑facing skills to help organizations get the most from their IT investments. Responsibilities (What You’ll Do) Serve as a lead technical resource and escalation point for CSP’s engineering and help desk teams Lead major client onboardings, including discovery, environment assessments, documentation, and transition planning Perform comprehensive technology and security assessments, providing strategic recommendations to reduce risk and improve performance Design, architect, and implement complex solutions across Microsoft 365, cloud, security, networking, and server environments Provide technical leadership for Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, Entra ID (Azure AD), security and compliance features Own and drive complex troubleshooting efforts, guiding engineers through root‑cause analysis and resolution Mentor and support Systems Engineers by sharing knowledge, setting standards, and promoting best practices Act as a trusted technical advisor to clients through proactive communication, strategic planning, and long‑term roadmap development Benefits (What You’ll Gain) Knowledge—ongoing exposure to advanced solutions, architecture, and emerging technologies within the IT industry Opportunity to shape technical standards, processes, and client strategies at a growing company Professional growth in an autonomous, trusted leadership role Collaboration with motivated, high‑performing teammates in a fast‑paced, empowering environment Fulfillment through meaningful client impact and helping organizations maximize their technology investments Qualifications (What We Need from You) 5+ years of progressive experience supporting and designing information technology solutions Proven experience as a senior or lead engineer supporting complex client environments Deep expertise in Microsoft 365, including administration, security, and collaboration solutions Strong technical foundation across cloud technologies, IT security, Microsoft server administration, networking (Cisco Meraki), and Microsoft desktop OS Demonstrated experience leading client onboardings, technical assessments, and large‑scale implementations Excellent communication, leadership, and interpersonal skills with the ability to translate technical concepts for non‑technical audiences Strong critical‑thinking skills and the ability to independently evaluate IT environments and drive strategic improvements Ability to lead, mentor, and positively influence a dynamic engineering team #J-18808-Ljbffr Energy Jobline ZR