Data Center Director

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Data Center Director provides operational, technical, and strategic oversight of critical infrastructure across an account portfolio of approximately 3.0 million square feet of Class A office and data center space. This role focuses on maintaining 100% uptime of facility electrical, mechanical, life safety, and critical back‑up systems while ensuring operational continuity is never compromised. The position requires strong client relationship management, critical engineering expertise, and team leadership capabilities to manage all resources within client and JLL policies. The successful candidate will balance strategic planning with hands‑on technical oversight, managing KPIs and identifying opportunities for continuous improvement and cost savings. Your day‑to‑day tasks will include Establishing and maintaining critical environment guidelines, processes, and procedures for work authorization, incident management, and routine operations to ensure 100% uptime across all facilities Collaborating with project management to develop client scope of work documents, formulate preventative maintenance programs, and deliver projects with minimal disruption to building services Reviewing and evaluating facility performance on a continuing basis using established guidelines, metrics, and industry benchmarks to ensure portfolio meets or exceeds goal parameters Recognizing system shortcomings and responding immediately to operational and emergency situations involving critical facilities systems and equipment Providing training, support, and guidance to expand team capabilities and ensure technical staff performs work appropriately with proper compliance and life/safety program adherence Managing CMMS and work order operations across all facilities to ensure on‑time preventative maintenance and reactive work completion according to client and best practice standards Participating in annual planning activities including financial planning for operating expenses and capital, identifying cost savings opportunities, and supporting emergency expenditure decisions throughout the year Physical Demands and Work Environment Work environment includes Class A office buildings and data center facilities Must be able to respond to operational and emergency situations as they arise Role requires oversight of approximately 3.0 million square feet of critical infrastructure Required Qualifications Bachelor's degree in engineering, facilities, or related discipline 10+ years of experience in facility/plant engineering and maintenance supervision Data center engineering and design and/or operating experience Demonstrated ability to lead teams in a decentralized environment with proven delivery capability Strong communication and negotiation skills with excellent interpersonal and relationship building abilities Computer proficiency with MS Office, Word, and Excel Proven record of providing excellent internal and external customer service Preferred Qualifications Experience with critical environment operations and maintenance process and procedures Knowledge of commissioning procedures including collection, distribution, and storage of documentation Familiarity with CMMS (Computerized Maintenance Management Systems) operations Understanding of industry benchmarks and performance metrics for critical facilities Experience with financial planning for operating expenses and capital projects Background in developing and implementing cost savings and value‑add opportunities Knowledge of life/safety programs and compliance requirements for critical environments Estimated compensation for this position: 130,000.00 - 160,000.00 USD per year Location: On‑site - New Albany, OH and Riverwoods, IL Personalized benefits that support personal well‑being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table. Jones Lang LaSalle is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr JLL