Hospitality Ambassador

Hospitality Ambassador (Guest Experience Leader) – Costa Enterprises McDonald’s

At Costa Enterprises McDonald’s, creating feel-good moments is what we do best—and that starts with a friendly face. Hospitality Ambassadors bring warmth, energy, and positivity to every guest interaction, ensuring every visit is welcoming, smooth, and memorable.

This isn’t just a job—it’s an opportunity to grow, connect, and build a future. Whether balancing school, pursuing a new career path, or looking for flexible hours, this role offers the support and benefits needed to succeed.

Why Join Us – Top Benefits

• Paid Time Off for Eligible Employees

• Free meal during shifts

• 30% National Employee Discount at McDonald’s restaurants

• Free Yearly Uniform Replacement

• Tuition Assistance & Education support through Archways to Opportunity

• Career Development & Advancement Opportunities (Crew Trainer and Shift Manager paths)

• Access to PerkSpot discounts on travel, electronics, and more

• Recognition Programs and Performance-Based Incentives

• Subsidized health insurance for full-time employees

What You'll Do

• Greet and welcome guests with a smile

• Assist customers with ordering and using kiosks

• Offer help to guests who need extra support

• Check in with guests to ensure satisfaction after receiving food

• Handle any guest concerns quickly and kindly

• Communicate guest feedback to the restaurant team

What We’re Looking For

• A friendly, outgoing personality

• Willingness to learn and grow

• Team player mindset

• Ability to thrive in a fast-paced environment

Must be 15 years or older to apply. Scheduling availability between 7 AM – 8 PM preferred.

Ready to Be the Smile That Makes Someone’s Day?

Join a team that believes in you and helps you grow every step of the way. Apply today and start building your future with Costa Enterprises McDonald’s.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_0717334E-B4BF-4835-8E03-CCC9331D2C17_71829

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.