Maintenance Lead - The Danforth

Job Description Summary The Danforth has an immediate opening for an experienced Maintenance Lead. Our team members are high performers that care about customer service and exceed expectations. The Maintenance Lead plays a critical role in ensuring the physical aspects of the units, buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Essential Responsibilities Leads and performs the completion of work orders generated from resident requests for service and preventive maintenance, diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, timelines, procedures, safety standards, and code requirements under the supervision of the Area Maintenance Manager. Leads and performs the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies and materials, completing all maintenance tasks, and inspecting completed work per established timelines and policies. Leads and performs the process of accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department, tracking inventory used, returning unused items to the established location, and ordering supplies. Leads and performs the completion process for all inspections by monitoring Leonardo 247, Entrata, and other required platforms to complete current inspections and any future property or unit inspections required by code, regulation, or policy. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. Leads and performs maintenance of grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Other Responsibilities Complies with Greystar’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety‑related laws and requirements, and reporting accidents and incidents promptly and accurately. Inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required. Assists in conducting routine and periodic property inspections to identify safety and risk‑management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Organizational Responsibilities Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to the appropriate individual(s). Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s). Identifies areas for improvement and offers suggestions to improve efficiency and productivity. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching, subscribing to professional publications, or utilizing other appropriate methods to obtain business and professional information, and applying knowledge and practices to area(s) of responsibility. Working Conditions Incumbents work both in and outside of apartment buildings and in all areas of the community, including amenities. Physical Demands Stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance. Regular travel may be required to assist other properties, attend training, or business meetings. Work a flexible schedule, including evenings, weekends, and holidays. Required Licenses or Certifications EPA certifications Type I and II or Universal for refrigerant recycling (applies to Certified Service Technicians). All certifications required by State and Local jurisdictions (applies to all Service Technicians). Valid driver’s license to operate a golf cart on property. Knowledge, Skills, and Abilities Provide own hand tools unless prohibited by State law and demonstrate knowledge and skill in safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment, and measuring devices. Apply logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when resolving customer problems. Read, write, and communicate effectively to represent company management, act as first point of contact for internal team members and external visitors, and answer questions related to department operating policies. High School diploma, GED, or related experience and/or training. Compensation The hourly range for this position is $27.00 – $31.00. Additional Compensation Corporate Positions: Eligible to participate in a quarterly or annual bonus program based on individual and company performance. On‑site Property Positions: Eligible to participate in weekly, monthly, and/or quarterly bonus programs. Benefits Competitive Medical, Dental, Vision, and Disability & Life insurance benefits; low employee costs for employee‑only coverage after 3 and 5 years of service. Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays at hire; additional vacation accrued with tenure; birthday off after 1 year of service. On‑site housing discount for team members at Greystar‑managed communities (subject to availability). 6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter. 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Benefits offered for full‑time employees; Union and Prevailing Wage roles may vary due to collective bargaining agreements and local governing authority. Equal Employment Opportunity Greystar will consider qualified applicants with arrest and conviction records. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses ( @greystar.com). Report any suspicious requests to View email address on click.appcast.io. #J-18808-Ljbffr Greystar