Store Sales Supervisor / Keyholder

About the Role As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best‑in‑class service and bring to life a distinctive world of adult beverages and more for our customers. Internally referred to as Supervisor, you will report to the store management team and serve in a team member capacity to support the service team, merchandising and front‑end operations, drive sales and deliver key performance metrics (KPMs). Responsibilities Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. Qualifications High school diploma or equivalent preferred. 1‑3 years of retail experience, with at least 1+ year in a supervisory role. Strong interpersonal skills and a team player mindset. Experience resolving customer issues and coaching peers. Familiarity with point‑of‑sale systems and inventory management software. Ability to work a flexible schedule, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8‑10 hours a day. Safely lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly. May be exposed to various outdoor weather conditions throughout the workday. Benefits Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, pre‑tax commuter benefits Disability & life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development & product training, consumer classes & more EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We provide reasonable accommodations during all aspects of the employment process, including during the interview process. We are a drug‑free workplace. #J-18808-Ljbffr E. G. Holding Corp, Inc.