Sales Assistant

Job Description

Job Description

Overview

The Sales Assistant has the critical job of introducing potential customers to our renewal energy products and works with them to select and purchase products. Preparing sales materials, coordinating appointments, and maintaining communication between clients and the sales team. The ideal candidate is organized, personable, and has a basic understanding of solar energy products and services.

Responsibilities

• Assist outside sales representatives in managing and growing customer accounts.

• Schedule and confirm appointments, site visits, and client meetings.

• Prepare proposals, quotes, and sales presentations under direction of sales staff.

• Maintain customer records and update CRM systems with relevant information.

• Follow up with clients post-meeting to ensure satisfaction and collect required documentation.

• Support lead generation efforts through outreach, research, and marketing campaigns.

• Coordinate with internal departments (e.g., engineering, logistics) to support project execution.

• Attend trade shows, industry events, or customer meetings as needed.

• Other duties as assigned by management.

Permissions

Authority to resolve customer complaints.

Required Education/Experience

• Bachelor’s degree from a 4-year university in Electrical Engineering, Environmental Science, Marketing, Business, or other related field required.

• Fluency in English required

• Fluency in Spanish required.

Competencies

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Previous experience in a sales support or customer service role is a plus.

• Interest or knowledge in renewable energy or solar products preferred.

• Strong communication and organizational skills.

• Ability to travel locally as needed.

• Acceptable level of proficiency in communication to collaborate effectively with customers and coworkers.

• Capacity to quickly learn required skills, such as basic office equipment and selected company software programs.

• Excellent problem-solving capabilities.

• Ability to comprehend and interpret complex figures and text.

• Ability to communicate effectively with a diverse clientele.

• Ability to work independently without supervision.

• Ability to multi-task and work in a fast-paced environment.

• Must be a team player.

Work Environment

The work environment for the position includes a variety of indoor and outdoor environments including customer sites, trade shows/conference centers, enclosed offices, and workshop production floor. Must be able to spend time traveling locally and occasionally attend outdoor site visits.

Valid driver’s license required.

Physical Demands

The physical demands of the position include walking, standing, reaching, and sitting, on a regular basis; ability to speak and hear; ability to visually detect product color and shading variation; lifting objects from one level to another; entering text or data via keyboard into a computer; seizing, holding, grasping, turning, or otherwise working with the hands; ability to hear, understand, and distinguish speech and/or sounds.

It is the policy of Imperial Star to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). Imperial Star will not discriminate against any qualified associate or job applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. The Company supports the employment of qualified individuals with disabilities. If any employee believes that accommodation of a disability is necessary to perform the essential functions of a position, the employee must notify the Company of this in writing within a reasonable amount of time after the employee knows or reasonably should have known of the need for accommodation.

Affirmative Action/Equal Employment Opportunity Statement

The equal employment opportunity policy of Imperial Star provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

Affirmative Action/Equal Employment Opportunity Statement

The equal employment opportunity policy of Imperial Star provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

At-Will Statement

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This job description does not constitute a contract of employment and Imperial Star may exercise its employment-at-will rights at any time.