Program Support Technician Senior

Program Support Technician Senior

Job no: 5106659

Work type: Full-Time (Salaried)

Location: North Chesterfield, Virginia

Categories: Administrative Services

Title: Program Support Technician Senior DSP03714

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Position:


OPTIONAL:
Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement.


Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service.

Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months.


The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at our Administrative Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:
• Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer or for a Virginia Nonresident Concealed Handgun Permit in the Commonwealth of Virginia.

About the Agency:


At the Virginia State Police, we are more than just a law enforcement organization - we're a united team of problem-solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.


When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement - together.

We prioritize the readiness and well-being of all our people, entrusting decision-making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.


If you're ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge:
• Of state and federal criminal history databases Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC).
• Of statistical analysis and to apply policies and procedures when making recommendations.

Skills:
• In the use of Microsoft Office applications to include Word, Excel, Exchange/Outlook and basic computer operations.


Abilities:
• To apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• To write and communicate effectively in English orally and in writing with staff, Department officials and the public as required.
• To work independently and as a member of a team.
• To access, retrieve, and interpret state and federal automated records.
• Demonstrated experience in retrieval and interpretation of criminal arrest and disposition information.
• Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
• Graduation from high school or equivalent.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.


Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on June 30, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.


PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at View email address on click.appcast.io. It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 18 Jun 2026 Eastern Daylight Time

Applications close: 30 Jun 2026 Eastern Daylight Time

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