Clinical Support Specialist

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions. Job Description In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position has oversight of all processes involving client records from data entry to release of information to archiving. Schedule Details Monday through Friday 8:00 am - 4:00 pm Location Reading, PA - This position is on-site and does not offer remote work options. Program Crisis Intervention Program Pay Rate $17+/hour Job Functions Responsible for answering the intake line during business hours Responsible for processing all new referrals and securing insurance eligibility verifications Responsible for the transmittal of referral information to the appropriate person or service within the agency Responsible for data entry of all referral information in electronic record Minimum Requirements Education High School diploma or equivalent Experience One year of experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry. Knowledge of medical billing and insurance is a plus. Licensure/Certifications None Required Clearances Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list Note At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience What's in it for you Total Rewards (For Full-Time Employees = >30 hours/week) Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through “Tickets at Work” And More! Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles. #cpa610 #J-18808-Ljbffr