Junior IT Escalation Manager: Incident Coordination
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks a Junior Escalation Manager to support the handling of escalated IT incidents. This role involves monitoring tickets, validating priorities, and routing issues effectively while ensuring adherence to federal guidelines. The ideal candidate will have a Bachelor’s degree in a relevant field and 0–3 years of experience in IT support or incident management. A secret security clearance is required. This position is essential for maintaining quality and timely responses in a highly regulated environment. Compensation ranges from $70k to $97,400, depending on various factors. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 2 days ago
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