Field Operations Representative

Field Operations Representative

Join Team Bento and be a part of our group of companies operating over 12,000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location and hours:

• Based in San Francisco Bay Area to be able to travel to our customer sites on a daily basis | 9:00 am - 5:30 pm (Work schedule may vary based on business needs)

Job Responsibilities:

As our field operations account representative, you will be expected to visit stores on a regular basis to inspect products, product displays and develop strong relationships with existing clients and accounts, to maximize profitability within your sales territory. As a field operation representative, you will be responsible for providing excellent customer service along with pristine knowledge of all products, sales, promotions, and services.

• Visit stores on a regular basis to inspect products and product displays.
• Develop and maintain strong in-store relationships with key individuals to drive and grow business.
• Collaborate with team and other company associates and provide customer insights.
• Perform and log site inspections, including ongoing sampling for quality to provide feedback to operations team.
• Conduct competitive research and visit potential new partner locations.
• Analyze and observe sales reports to provide insights and observations to teammates.
• Attend and provide updates during team meetings and participate in ongoing trainings.
• Stay up to date with current and future products, as well as competitive products.
• Provide administrative support on an as-needed basis, such as preparing production sheets and handling daily ordering during coverage periods.
• Monitor communication and promptly respond to calls and emails.
• Evaluate customer's needs as well as sales strategies effectiveness.

Qualifications:

• High School Diploma, Bachelors or some College Preferred
• 12 Years of Customer Service/ Sales Experience required
• Driver's License
• Must have own vehicle
• Strong interpersonal skills
• Basic Knowledge of Microsoft Office (Outlook, Word, Excel, PPT)
• 1-2 Years of Customer Service/ Sales Experience preferred.
• Creative, flexible, and innovative team player
• Sushi lover preferred
• Travel Required: Travel Required 75%.

Why you should join our team:

• Full-Time starting immediately at $24/hour plus Mileage Reimbursement
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.