Client Services Representative
$22 - $25 per hourPrideStaff
About the Opportunity PrideStaff has partnered with a industry-leading training facility to find a polished, professional, and reliable Client Services Representative (CSR) . In this role, you will serve as the primary point of contact and brand ambassador for our client's state-of-the-art training center. You will work directly at the client's site to deliver a top-tier hospitality and administrative experience for visiting guests, partners, and executive-level stakeholders. As your recruiting partner, PrideStaff will guide you through the hiring process, connect you directly with key hiring managers, and advocate for your career growth-at no cost to you. Key Responsibilities Client Support & Hospitality:
- Serve as the main point of contact for client inquiries, service requests, and pre-training outreach.
- Warmly greet and check in all arriving clients and guests at the training center.
- Provide high-touch support to visiting participants, including high-level and executive stakeholders.
- Prepare and deliver hospitality items, schedules, and event badges to clients and partner locations (such as local hotels).
- Ensure classrooms and event spaces are set up properly with all required materials prior to sessions.
- Troubleshoot unexpected client or facility issues and coordinate swift, effective solutions.
- Support a dynamic, 24/7 training environment with variable scheduling needs.
- Organize meetings and manage facility schedules using Microsoft Outlook and internal tools.
- Generate shipping labels and coordinate inbound/outbound shipments (e.g., FedEx).
- Track classroom inventory, draft purchase requisitions, and coordinate supply ordering.
- Serve as a seamless liaison between visiting clients and internal organizational departments.
- Status: Part-time, Onsite
- Standard Days: Monday, Wednesday, Friday, and Saturday (Schedule may vary slightly based on training schedules and business needs).
- Environment: Fast-paced, professional client-facing training center environment.
- Education: High school diploma or equivalent. Location: Due to nature of position you must have lived in Las Vegas for 2 years or more .
- Experience: Proven experience in customer service, administrative support, or hospitality.
- Technical Skills: Proficiency with Microsoft Office (Outlook, Teams, Excel) and a quick ability to learn new software.
- Communication: Outstanding verbal and written communication skills with a consistently professional demeanor.
- Soft Skills: High attention to detail, strong organizational ability, and the utmost respect for confidential/sensitive information.
- Schedule Availability: Willingness and flexibility to work weekends and variable shifts as needed.
- Physical Requirements:
- Ability to lift up to 50 lbs.
- Capability to stand, stoop, squat, climb stairs, and use step ladders.
- Comfort working in confined spaces and spending extended time on the phone.
- Ability to lift up to 50 lbs.
- Associate degree or higher.
- Prior experience supporting C-suite or executive-level clients.
- Background in hotel concierge, travel, hospitality, or corporate event logistics.
- Familiarity with Apple products and iOS applications.
- Proven track record of proactive problem-solving and driving customer satisfaction.
- Direct Access: Bypass the resume black hole and get seen directly by decision-makers.
- Personalized Support: Receive feedback, interview preparation, and guidance every step of the way.
- Confidentiality: We protect your job search privacy while finding the right fit for your skills.
- Serve as the main point of contact for client inquiries, service requests, and pre-training outreach.
- Warmly greet and check in all arriving clients and guests at the training center.
- Provide high-touch support to visiting participants, including high-level and executive stakeholders.
- Prepare and deliver hospitality items, schedules, and event badges to clients and partner locations (such as local hotels).
- Ensure classrooms and event spaces are set up properly with all required materials prior to sessions.
- Troubleshoot unexpected client or facility issues and coordinate swift, effective solutions.
- Support a dynamic, 24/7 training environment with variable scheduling needs.
- Organize meetings and manage facility schedules using Microsoft Outlook and internal tools.
- Generate shipping labels and coordinate inbound/outbound shipments (e.g., FedEx).
- Track classroom inventory, draft purchase requisitions, and coordinate supply ordering.
- Serve as a seamless liaison between visiting clients and internal organizational departments.
- Status: Part-time, Onsite
- Standard Days: Monday, Wednesday, Friday, and Saturday (Schedule may vary slightly based on training schedules and business needs).
- Environment: Fast-paced, professional client-facing training center environment.
- Education: High school diploma or equivalent.
- Experience: Proven experience in customer service, administrative support, or hospitality.
- Technical Skills: Proficiency with Microsoft Office (Outlook, Teams, Excel) and a quick ability to learn new software.
- Communication: Outstanding verbal and written communication skills with a consistently professional demeanor.
- Soft Skills: High attention to detail, strong organizational ability, and the utmost respect for confidential/sensitive information.
- Schedule Availability: Willingness and flexibility to work weekends and variable shifts as needed.
- Physical Requirements:
- Ability to lift up to 50 lbs.
- Capability to stand, stoop, squat, climb stairs, and use step ladders.
- Comfort working in confined spaces and spending extended time on the phone.
- Ability to lift up to 50 lbs.
- Associate degree or higher.
- Prior experience supporting C-suite or executive-level clients.
- Background in hotel concierge, travel, hospitality, or corporate event logistics.
- Familiarity with Apple products and iOS applications.
- Proven track record of proactive problem-solving and driving customer satisfaction.
- Direct Access: Bypass the resume black hole and get seen directly by decision-makers.
- Personalized Support: Receive feedback, interview preparation, and guidance every step of the way.
- Confidentiality: We protect your job search privacy while finding the right fit for your skills. #mon
Vacancy posted 4 days ago
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