Practice Financial Service Representative - Eye Center-29790

Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Eye Center Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( Pay Range: $18.87 - $29.73 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary This position requires an individual to be well-organized, conscientious, and well structured. The highest level of professionalism, customer service, and interpersonal communicational skills must be maintained while interacting with peers and patients. Must be able to demonstrate general knowledge of billing practices and maintain departmental standards relating to charge entry. In addition, this individual will play a pivotal contact role with other Rush Departments to ensure compliance with billing protocols. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Other Information Required Job Qualifications: High school diploma. Two to three years’ experience in an office setting. Two to four years’ experience in medical billing setting along with experience in ICD-9 and CPT coding. Intermediate knowledge of Microsoft Office Suite, Excel and PowerPoint Strong communication, organization, and problem-solving skills. Ability to act independently as necessary in analyzing, reconciling, and updating billing and also work as part of a team. Preferred Job Qualifications College degree/course work. Coding certification preferred but not needed. Responsibilities Maintain a working knowledge of Epic and hospital system billing software as it pertains to patient demographics, charge entry, insurance carrier information, and doctor information. Accurately input patient demographic and insurance information. Check for the completeness (ICD10, CPT, and referring physician) of all encounter forms before charge capture. Work together with physicians, technicians, and staff to follow up on all missing elements from the encounter notes in EPIC. Reconcile OP and IP professional charges and OP facility charges in a timely manner (4-day window) from all assigned Epic WQs and hospital system. Enter referral and authorization #s for appropriate charges. Reconcile daily clinic outpatient charges and inpatient charges to ensure all physician clinical activities are billed out appropriately. Correct any claim errors relating to coding for charges that are pending in the Epic Charge Work Que. Work weekly Epic denial grids. Educate and counsel physicians on appropriate billing practices to maximize revenues in accordance with current medical center compliance program. Perform random chart audits. Inform physicians of discrepancies and recommend ways to improve. Attend appropriate training sessions and continuing education classes on current coding practices to stay up to date on physician billing practices Assist patients (on telephone or in person) with issues regarding billing. Post payments on outstanding accounts into Epic system. Maintain required billing records, reports, and files. Maintain strict confidentiality. Other specific practice duties as assigned. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr Rush University Medical Center