Terrain Park Manager

Compensation and Benefits:Compensation: Salary: $65,000-$75,000 annually, adjusted based on experienceBenefits: Full-time, year-round, benefited position including:Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings401(k) retirement plan (with company match up to 5%)Paid parental leavePaid time off, holiday and sick payFree season pass for employee/dependentsPrivileges at several other resortsSeveral discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)Job Summary:The Terrain Park Manager is responsible for overseeing the design, construction, maintenance, and operation of Killington Parks/Pico Parks (November-May) and Killington Bike Park (May-November). This role combines creativity, technical skill, and managerial responsibilities to ensure the resort’s terrain parks and bike park meet the needs of skiers, snowboarders, and mountain bikers while maintaining safety, quality, and functionality.Summary of Key Responsibilities:Responsibilities and essential functions include but are not limited to the following:Design and Planning:Collaborate with equipment operators and other resort staff to plan, design, and develop terrain park features (rails, jumps, boxes, halfpipes, etc.) and bike trails (berms, jumps, bridges, drops, etc.)Ensure features meet safety standards and skill-level suitability for different user groups (beginner, intermediate, expert).Regularly review and update the park layout and bike trail network to keep it innovative and engaging.Construction and Maintenance:Oversee the construction of terrain park features, working closely with snowmaking and grooming teamsOversee the construction and maintenance of mountain bike trailsSupervise the maintenance of features, ensuring they are in good condition throughout the dayMonitor snow conditions and adjust park features as necessary based on weather and snow quality.Monitor weather to create and adjust project timelines for mountain bike trail construction and maintenanceResponsible for making decisions on feature and park closures based on conditionsSafety Management:Ensure terrain park features are designed, built, and maintained in compliance with company and industry safety guidelines.Monitor and assess park features for hazards and make improvements or remove dangerous obstaclesProvide training to staff on park safety and risk managementImplement signage and barriers to alert users of any risks or changes in the park layout.Staff Management:Hire, train, and supervise a team of terrain park attendantsSchedule staff shifts to ensure the terrain park is monitored and always maintained.Foster a positive and collaborative work environment.Demonstrate leadership and teambuilding within the departmentSet example for Park Crew by practicing safe riding habits in the park and demonstrating excellent customer serviceEnsure a regular presence of Terrain Park Attendants in all parks throughout each dayGuest Experience:Create a fun, challenging, and accessible experience for park users and mountain bikers of all ability levelsGather feedback from park users to improve the park's design and featuresCollaborate with the Events team to organize and promote terrain park events and mountain bike racesFunctions as an ambassador of Killington Mountain, modeling and sharing the Killington “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staffBudgeting and Inventory:Manage the terrain park budget, including materials, tools, equipment, and labor costs.Keep track of equipment and supplies necessary for terrain park operations.Recommend purchases or upgrades for equipment or park features.Collaboration and Communication:Work closely with other departments (Patrol, Snowmaking, Grooming, Events, Marketing and Lift Ops) to ensure the park operates efficiently.Collaborate with the Marketing team to plan and promote social content to keep guests informed on park and trail status and eventsCommunicate with upper management regarding terrain park needs, challenges, and opportunities for improvement.Address any guest concerns or incidents related to the terrain park.Attend daily Snow Plan meetings throughout the winter season to communicate needs or issues with the Terrain Parks teamBasic Qualifications:Valid US Driver’s licenseMust physically be able to stand for extended periods of time and be able to bend, reach, climb, push, and pullPhysical Lifting: Over 50 lbsExpert ability on skis or snowboard in all conditions and terrainExpert ability for mountain biking on downhill trailsSuperior verbal communication, reading comprehension, and written communication skills in EnglishMust be able to sit in confined spaces for extended periods of timeMust have excellent hand/eye coordination and visual concentrationAbility to tolerate and work efficiently in a mountainous environment with extreme temperatures and conditionsRequired Knowledge, Skills, and Abilities:3-5 years of supervisory experience in mountain operations or similarStrong leadership and interpersonal skillsAbility to accept criticism and feedback from coworkers and guestsStrong understanding of past and present trends in the industry (terrain park/bike park)Familiarity with terrain park and mountain biking events/racesPrevious experience in terrain park and mountain bike trail designFamiliar with the capabilities of different types of heavy equipment/machineryExperience using wide variety of hand/power toolsExperience operating snowmobiles, ATVS, and side-by-sides at a mountain resortExperience operating heavy machinery is beneficial (skid-steer, mini-excavator, front-end loader)Is honest and has the highest integrityIs able to handle and manage confidential informationStrong leadership and interpersonal skillsFriendly and outgoing personality – ability to interact with wide range of guests and coworkersAbility to manage, train, and motivate a team effectivelySelf-starter with the ability to stay productive with limited supervisionSets a good example for othersComfortable enforcing policy and proceduresStrong interpersonal and communication skillsStrong understanding of safety standards and risk management for winter and summer mountain sportsFamiliarity with terrain park and mountain biking events/racesStrong written and verbal communication skills to work with staff, guests, and other departmentsFlexible with scheduling around operational and department needs; ability to work long hours and cover extra shifts as neededThrives in a fast-paced environmentIt is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.Work where you play - Apply now! #J-18808-Ljbffr