Quality Assurance Manager

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What You’ll Do Quality Leadership & Delivery Manage QA capacity, priorities, assignments, and delivery commitments across an assigned portfolio Lead and develop Quality Analysts through coaching, training, feedback, and performance management Review and approve test strategies, coverage, traceability, results, and supporting documentation Provide release-readiness recommendations and escalated risks when needed Testing & Quality Oversight Apply enterprise testing standards, methodologies, and controls across projects Monitor testing progress, defect trends, quality metrics, and resource utilization Lead defect prioritization, escalation, and resolution activities across business and technology teams Ensure testing records and documentation meet audit, compliance, and internal control requirements Collaboration & Continuous Improvement Partner with Product, Engineering, Project Management, and business teams on testing scope, acceptance criteria, and release planning Implement enhancements to testing processes, tools, and automation practices Identify opportunities to improve quality, efficiency, team effectiveness, and delivery outcomes What You Bring High School diploma or GED required; Bachelor's degree in computer science, information technology, software engineering, business, insurance, or a related field preferred. 5+ years of software quality assurance or testing experience in insurance, technology, financial services, or another regulated industry 3+ years of leadership experience managing teams, priorities, and performance Software testing or quality assurance certification required Strong knowledge of QA methodologies, testing tools, defect management, release controls, and the software development lifecycle Experience managing testing against quality standards, audit requirements, internal controls, and release milestones Proven ability to analyze quality metrics, defects, business risk, and customer impact to drive informed decisions Strong communication, coaching, organizational, and stakeholder management skills Proficiency with Microsoft 365 applications, including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook Commitment to living Slide's Core Values What Slide Offers To You The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey. Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! 2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal 2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY #J-18808-Ljbffr