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Senior Program Manager, Customer Experience & Quality

SupportFinity™

Amazon Shipping is seeking a strategic Sr. Program Manager to lead support experience and quality improvement initiatives across technology, operations, and commercial teams. You will own end-to-end program management, define milestones, and drive alignment with stakeholders while communicating progress to senior leadership. The ideal candidate thrives in ambiguity, is highly data-driven, and can manage multiple initiatives with a clear, scalable approach. #J-18808-Ljbffr SupportFinity™

Vacancy posted 1 day ago
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