Senior Program Manager, Customer Experience & Quality
SupportFinity™
Amazon Shipping is seeking a strategic Sr. Program Manager to lead support experience and quality improvement initiatives across technology, operations, and commercial teams. You will own end-to-end program management, define milestones, and drive alignment with stakeholders while communicating progress to senior leadership. The ideal candidate thrives in ambiguity, is highly data-driven, and can manage multiple initiatives with a clear, scalable approach. #J-18808-Ljbffr SupportFinity™
$100k - $300k
...Aritzia is growing and our Customer team is growing with... ...for building programs and tools that enable client‑focused experiences that balance digital efficiency... ...connection. As the Senior Manager / Manager, Customer you... ...resolution, data quality, and segmentation logic...QualitySenior$50k - $63.16k
...Senior Account Executive US-WA-Tukwila... ...and solutions? Are customer concerns always king... ...conversion and managed print, IT, and automation... ...optimal customer experience throughout the... ...unparalleled reputation for quality and innovation.... ...Your Day attire program (casual is welcome...QualitySeniorFull timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate start$184.5k - $258k
...Senior Program Manager – Information Technology (IT) Team Senior Program Manager responsible for end... ...Qualifications Program management experience delivering large‑scale, transformational... ...deliverables to drive accountability and quality outcomes. Preferred Qualifications...QualitySenior$184.5k
...Senior Program Manager Senior Program Manager, The Information Technology (IT) team enables EG with... ...Required Qualifications Program management experience delivering large-scale,... ...deliverables to drive accountability and quality outcomes Preferred Qualifications Experience...QualitySenior$130k - $180k
...Vehicle Autonomous Pathways program. Overland AI also... ...professional to join our program management team. You will focus on enabling high‑quality, effective delivery... ...existing and upcoming customer‑facing programs. In... ...or equivalent practical experience. 5 years of experience...QualitySeniorContract work$100k - $150k
...the recruiter directly. Senior Program Manager Job LocationsUS-WA-SeattlePosted... ...with strong localization experience to support a strategic... ...brand's tone, context and customer values. Through our Generate... ...workflow efficiency, quality, visibility, and stakeholder...QualitySeniorHourly payWork at officeLocal areaFlexible hours- ...technology company based in Seattle is seeking a Senior Engineering Program Manager to oversee search quality and infrastructure. This role involves driving cross... ...technologies. Candidates should have extensive experience in program management and a strong understanding...QualitySenior
- Cambia Health Solutions is seeking a Clinical Program Manager to oversee complex clinical programs while enhancing care quality. This hybrid role is available in various... ...drive health program initiatives to improve member experiences. #J-18808-Ljbffr Cambia Health SolutionsQualitySenior
$142k - $173k
...monitors their entire program, surfaces what needs... ...the employee experience. We are headquartered... ...and are scaling our customer success team to meet... ...We're looking for a Senior Customer Success Manager to own a portfolio of... ...missed commitments or quality gaps directly with...QualitySeniorWork at officeNight shift- A leading management services organization is seeking an experienced Program Manager to oversee contract support operations in... ...of direct project management experience and a Master’s degree in a relevant... ...multiple projects, ensuring quality levels, and acting as a...QualitySeniorContract work
- ...Solutions, Inc. is seeking a Project Manager to oversee cybersecurity... ...for a pivotal US Government customer. This position involves... ...multiple stakeholders, implement quality assurance, and report on cybersecurity... ...'s degree and 9+ years of experience in cybersecurity, you will...QualitySenior
- ...Senior Program Manager – P-8 Production Growth Company: The Boeing Company Boeing... ...to drive value for our customers and the company. It operates... ...across Manufacturing, Quality, Supply Chain, Engineering,... ...preferred; or equivalent work experience. 5+ years of experience with...QualitySeniorContract workWork experience placementFlexible hours
$184.5k
...Overview As a Senior Technical Program Manager, you will lead complex, cross‑domain... ...and driving standards for quality, reliability, security, and... ...Minimum Qualifications Proven experience leading large‑scale, cross... ...solutions that improve customer or business outcomes Preferred...QualitySeniorTemporary work- ...Services LLC is seeking a senior-level business support... ...TX. This role involves managing inventory, sales, and buyback programs for uniforms and gear. The... ...4-7 years of relevant experience. Responsibilities include... ...project plans, and supporting customer experience improvements....Senior
- ...healthcare organization is seeking a Principal Program Manager, Informatics to lead and manage large... ...have at least 15 years of relevant experience, a master's degree, and a strong... ...schedule, and budget while ensuring high-quality deliverables. Benefits include a comprehensive...QualitySenior
$145.19k - $203.26k
## Senior Technical Program ManagerApplylocations: Greater Seattle... ...with product management and engineering to to... ..., and commitment to quality to positively impact... ...especially those related to customer interfaces, and the... ...engineering teams* Experience managing programs...QualitySeniorPermanent employmentTemporary workLocal area$113.2k - $181.1k
...prospective employees will experience while working at the co-op. The Employer Brand Senior Program Manager will cultivate the Employee... ...traffic and applications of quality candidates, in service of the... ...actions on internal and external customers Works smart by setting...QualitySeniorFlexible hours$216k - $252k
...while maintaining trust with customers, auditors, regulators, and the... ..., or enterprise trust experience in a technical environment.... ...escalations, SLAs, metrics, and quality review. Support strategic customer... ...if: You have operated as a senior IC in GRC, product assurance,...Quality- DoorDash is seeking a Senior Manager in Seattle to lead the Credit & Refunds team. This role focuses on developing AI-integrated compensation strategies to enhance customer experience and drive efficiency across operations. The ideal candidate will possess 8+ years of relevant...Senior
$130k - $165k
Senior Program Manager - Design & Construction Operations Full-time Turner & Townsend is a global... ...individual will be driven and have prior experience supporting design, construction,... ...systems for data management, analytics, and quality assurance. Project, Program, or...QualitySeniorFull timeFor contractors$320k - $405k
We are seeking a Technical Program Manager to own and drive programs that... ...safe and beneficial for our customers and for society as a whole.... ...interdisciplinary team has experience across ML, physics, policy,... ...priorities with rapid, high-quality execution. Thrive in unstructured...QualitySeniorWork at officeHome officeVisa sponsorshipRelocation package- Nordstrom is seeking a Senior Product Manager 2 for Customer Identity in Seattle. You will lead the strategy and execution of customer authentication... ...deep expertise in identity, focusing on both customer experience and fraud prevention. Benefits include medical insurance...Senior
$118.8k - $178.2k
...reimagine our iconic brands and create experiences that spark joy, connection, and... ...What You'll Do: In the role of Senior Technical Program Manager, you will be central to driving our... ...standards. Assessing flow, capacity, and quality metrics from the platform to inform...QualitySeniorFull timeShift work- ...Senior Relationship Manager Seattle Bank is a locally owned, digitally... ...a boutique bank experience for clients with... ...transactions into their customer online experience.... ...profitability, credit quality, and client... ...comprehensive benefits program for eligible employees...QualitySeniorFull timeWork at office
- ...Foundation Program Coordinator We are the largest... ...grants and contracts. Will manage a portfolio of... ...responsible for high quality interactions and clear... ...the field. Your Experience Excellent organization... ...& Analysis). The Senior Program Coordinator has...QualitySeniorContract workTemporary workVisa sponsorship
- ...DoorDash's core operations teams, Customer Experience, ensures that when there are... ...right. Our team designs, manages, and operates DoorDash's... ...possible. About The Role The Senior Manager role will lead the... ...assistance, and a mental health program, among others. Paid Time...SeniorHourly payTemporary workWork at officeLocal areaFlexible hours
$160.62k - $224.86k
...part of a hardworking team of program managers, you will be accountable for... ...skills, and commitment to quality to positively impact safe human... ...to plan, and completion of customer statement of work Manage... ...engineering or equivalent in years of experience 8+ years of experience in...QualitySeniorPermanent employmentFull timeTemporary workWork at officeLocal areaImmediate startRelocation package- ...a highly experienced Senior House Cleaner with 5+... ...residential cleaning experience to help set the standard... ...relationships with our customers. If you're dependable,... ...Support a culture of quality by sharing best practices... ...and excellent time management skills. Proven ability...QualitySeniorFlexible hours
$23 - $25 per hour
Fooda is seeking an Event Coordinator in Seattle to support food events by ensuring high-quality setups and customer experiences. You'll be on-site to troubleshoot issues and provide customer service. This part-time position offers competitive wages of $23-$25/hr, flexible...QualitySeniorPart timeFlexible hours$166k - $258k
## Senior Product Manager 2, Customer Identity - HYBRIDApplylocations: Seattle, WAtime type: Full timeposted... ...identification, seamless sign-in experiences, and connected omnichannel... ...design principles* Knowledge of loyalty programs, payment card networks, or financial...Senior
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