Guest Service Agent
Plazahotelelpaso
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. #J-18808-Ljbffr
- ...Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don't believe in service that's scriptedwe believe in hospitality that's human. As a Guest Service Agent, you're not just the first face guests seeyou're the first impression, the friendly voice,...SuggestedLocal areaFlexible hoursShift work
OTH Hotels Resorts
Jessup, MD1 day ago - ...The Guest Service Agen t is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...Suggested
Peachtree Hospitality Management
Baltimore, MD4 days ago - ...Job Description Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front...SuggestedDaily paidFlexible hoursShift work
Austin TownePlace Suites by Marriott
Hanover, MDa month ago $16.5 per hour
...Guest Services Agent Job Category: Guest Services Requisition Number: GUEST018127 Posted: April 24, 2026 Full-Time On-site Rate: $16.50 USD per hour Baltimore, MD 21201, USA Pay or shift range: $15 USD to $16.50 USD The estimated range is the budgeted...SuggestedHourly payFull timeShift work$17.24 per hour
...Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything...SuggestedHourly payStart working todayWork at officeFlexible hoursRenaissance Baltimore Harborplace Hotel
Baltimore, MD4 days ago- ...General Summary TheGuest Services Agent is responsible for exciting, engaging, and entertaining guests in a way that promotes a positive Zoo experience. This position requires a flexible schedule to include weekends, holidays, and special events. The Guest Services Agent...Part timeFlexible hoursShift work
The Maryland Zoo in Baltimore
Baltimore, MD3 hours ago - ...Job Description Job Description The Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check...Full timeLocal areaShift workNight shiftAfternoon shift
Study Hotels
Baltimore, MD20 days ago $17 per hour
...Overview Why We Need Your Talents: Check-in/check-out hotel guests courteously and efficiently; process all payments according to... ...tickets and enter information in the computer. Communicate services and amenities included in packages to guests on packages....Full timeTemporary workPart timeBank staffImmediate startFlexible hoursShift work- ...Hotel Front Desk Agent Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure...Start working todayFlexible hours
- ...Dimension Hospitality - 800 North Wolfe Street - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check ins, check outs, room assignments, and reservations; Answer guest questions and resolve issues promptly; Operate the front desk system...Local area
Dimension Hospitality
Baltimore, MD1 day ago - ...Join Our Growing Family From Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who...Local area
Nothing Bundt Cakes
Severna Park, MD1 day ago - ...Fisher Inn Resort in Baltimore, MD is looking for a Front Desk Agent to be the first point of contact for guests and clients. This role requires excellent customer service skills and the ability to manage various administrative duties. You will ensure a smooth check-in...Flexible hours
Fisher Inn Resort
Baltimore, MD2 hours ago $15.5 - $16.5 per hour
...Maryland, is seeking a front desk representative passionate about serving guests. This position is vital for ensuring a memorable experience for hotel visitors through excellent communication and service. As part of a team that values quality and fun, candidates should...Hourly payConcord Hospitality
Baltimore, MD3 hours ago$17 - $18 per hour
...Guest Service Representative Baltimore, MD 71457 Overview Salary Range $17.00 - $18.00 Hourly Position Type Full Time Job Shift Any Description You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays...Hourly payFull timeLocal areaFlexible hoursShift work- ...Job Description Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wagePart timeLocal area- ...Housekeeper The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Major / Key Job...Weekly payMinimum wageLocal area
Extended Stay America
Glen Burnie, MD3 days ago $15 per hour
...Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as assigned...Local areaHealthcare Services Group
Glen Burnie, MD3 days ago- COMMUNITY PHARMACY is seeking a Director of Guest Relations / Concierge to create a welcoming environment for residents, families, and visitors. This role involves coordinating hospitality services and ensuring an exceptional experience for all. The ideal candidate will...
- We are seeking a dynamic and personable Director of Guest Relations / Concierge to join our dedicated, team-focused organization. The... ...primary point of contact for guests, coordinate hospitality services, and support a culture centered on professionalism and compassion...Daily paid
- ...York seeks a Front Desk Coordinator to ensure smooth operations at therapy locations. This role includes providing excellent customer service, scheduling appointments, and managing patient documentation. Candidates must possess a High School Diploma or GED, CPR...
CAO
Glen Burnie, MD2 days ago $22 - $26 per hour
The Tool Crib Attendant is responsible for managing, organizing, and issuing tools, equipment, and supplies used in machining operations. This role ensures that machinists and production personnel have the correct tools available when needed, while maintaining accurate...Full timeADDMAN
Glen Burnie, MD3 hours ago- Safford Automotive Group in Glen Burnie is seeking a full-time Service Advisor to assist customers with their aftersales needs. The successful candidate will be responsible for providing expert advice on vehicle services and ensuring a smooth service experience. Key tasks...Full time
- ...Location Hampton Inn Baltimore Glen Burnie, MD Overview Some of our guests love being on the road but many travelers miss the comforts of... .... Qualifications Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this...Daily paidTemporary workFlexible hoursShift workWeekend work
Hampton Inn Baltimore Glen Burnie
Glen Burnie, MD2 hours ago $18 - $20.75 per hour
...Concierge is often the first person to assist our residents and guests. Responsibilities You have a positive attitude and... ...with people! Your organizational, communication, and customer service skills are first class. You thrive on staying busy and being...Brightview Senior Living
Severna Park, MD23 hours ago$20 per hour
...drivers, review and sign the Driver job description. Minimum Education and Experience High school diploma/GED preferred. Proven customer service experience. Compensation Minimum $20.00/hour – Maximum $20.00/hour. Benefits & Additional Information JHM prioritizes health and...Casual workReliefWork at officeLocal areaRotating shiftSibley Memorial Hospital
Baltimore, MD2 days ago$19.54 per hour
...fulfilled. The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe,... ...resources Coordinate transportation & EMPOWER Program services and schedules Respond to guest requests, concerns, and emergencies...Work at officeFlexible hoursAfternoon shiftAmerican Cancer Society
Baltimore, MD1 day ago$25 per hour
...assistance with dusting, vacuuming, and organizing. It's important that these areas feel welcoming and comfortable for myself and guests. In the kitchen, the responsibilities will include cleaning countertops, washing dishes, and tidying up after meals. A clean kitchen...Hourly payHousekeeper.com
Baltimore, MD13 days ago- Part-Time Housekeeper & Home Organization Support Needed - 1-2 Days Per Week About the Position We are seeking a reliable, trustworthy, honest, detail-oriented, and easy-to-work-with housekeeper to support a busy family in maintaining a clean, peaceful, and organized ...Hourly payPrice workPart timeFlexible hours2 days per week1 day per week
Housekeeper.com
Baltimore, MD1 day ago $15.5 - $16 per hour
...restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full-service hotel in providing the guest with the total "Guest Experience." You are the go-to person the guest will come to for ideas on how to make their...Full timeShift workConcord Hospitality
Linthicum Heights, MD4 days ago
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