Administrative Assistant - Pediatric Day Healthcare Center

PDHC Administrative Assistant

The

PDHC Administrative Assistant

plays a key role in keeping our Pediatric Day Health Center running smoothly. This position oversees

day-to-day office operations

and provides

top-tier customer service

to both internal and external clients, supporting all clinical and operational activities within the branch. Location:

53 Gravel Street, Suite C Wilkes Barre, PA 18705 ️

Essential Job Functions

Support the

Administrative Director

and

Clinical Manager

in organizing front office operations.

Maintain

nurse licensure and credential expirations

to ensure compliance with state and federal regulations.

Order and manage

supplies

for clinical operations — including forms, medical provisions, equipment, and marketing materials.

Assemble and submit

new employee paperwork

to corporate for processing.

Triage calls

to support clinical and staffing operations.

Accurately enter

patient and employee data

into SAM.

Compile and enter

QI data

for monthly tracking.

Sort, file, and maintain

patient and employee records

.

Prepare and copy

orientation packets

for new hires.

Greet visitors, assist families, and direct them to appropriate staff.

Document

pick-up and drop-off times

for children (center-based positions only) and prepare transportation and attendance reports.

Maintain knowledge of

emergency procedures

and assist nursing staff as needed.

Report all complaints immediately

to the administrator.

Requirements

High school diploma or GED.

Minimum of

two (2) years of general office experience.

Proficient

typing and Microsoft Office

skills.

Preferences

Experience in

payroll and/or human resources.

Background in

private duty, home care, or healthcare

settings.

Advanced Excel

skills a plus.

Skills & Abilities

Maintain

confidentiality

and professional boundaries.

Remain

calm, organized, and professional

in stressful situations.

Strong

attention to detail

and

time management.

Effective

problem-solving and conflict resolution

abilities.

Excellent

communication

and

organizational

skills.

Physical Requirements

Ability to

speak, read, write, and understand English.

Frequent lifting or carrying up to

25 lbs; occasional lifting up to 50 lbs.

Ability to

walk, stand, bend, kneel, and twist

for extended periods.

Ability to

sit and climb stairs

as needed.

Must have

adequate vision and hearing acuity.

Work Environment

Performs duties in an

office environment

during agency operating hours.

Must be able to function in

varied environments

, which may involve exposure to allergens or other conditions.

Possible exposure to

blood, bodily fluids, or infectious diseases.

⚙️

Other Duties

This job description is not designed to cover all activities, duties, or responsibilities that may be required. Duties and responsibilities may change at any time with or without notice. Equal Employment Opportunity & Affirmative Action

Aveanna provides

equal employment opportunities (EEO)

to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all

state and local laws

governing nondiscrimination in every location where the company operates. This policy applies to all employment terms and conditions — including recruiting, hiring, promotion, compensation, and training. CCPA Notice for Job Applicants, Contractors, and Employees Residing in California

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.