Tier 2 End-User IT Support Technician
Brooksource
Brooksource is looking for a PC Technician in Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting hardware and software issues, processing requests through Jira Service Management, and supporting end-user devices. Candidates should have 2+ years of IT support experience and strong knowledge of Windows/macOS and Microsoft 365. Brooksource offers competitive benefits including healthcare, 401k, and paid time off. #J-18808-Ljbffr Brooksource
- Position Summary The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end... ...as assigned. Qualifications A+ certificate or 1-2 years’ experience in an end‑user support...SuggestedTemporary workLocal area
- Chipotle Mexican Grill is seeking a Specialist in IT Restaurant Support who will handle Tier 2 technical issues related to restaurant-level devices and systems. You will ensure minimal disruption to restaurant operations through thorough troubleshooting and issue resolution...SuggestedAfternoon shift
- ...what counts. As the Technical Support Specialist Tier I , you will be primarily... ...problem resolution to all network users at Schneider Downs. This role... ...issues to resolution with end‑user computing devices, firm‑... ...manage their workload through the IT Service Management software...SuggestedSummer holidayWork at officeWork from homeFlexible hours
$25.66 - $30.06 per hour
...We are seeking an IT Help Desk Technician! Franklin County, OH Integrated... ...level of technical support to all employees,... ...unlocking accounts, modifying user groups, creating... ...elevate the issue to tier 2 support as appropriate... ...software components for end users as necessary....SuggestedHourly payTemporary workFor contractorsLocal areaRemote work$25.66 - $30.06 per hour
...Overview IT Help Desk Technician position with Integrated Services... ...range of services and support to people in homes and... ...friendly manner. Manage user accounts (reset passwords... ...or escalate to tier 2 support as appropriate... ...software components for end users as needed. Apply...SuggestedHourly payTemporary workFor contractorsRemote work- We are seeking an experienced IT Support Specialist to provide desktop... ...combining hands‑on involvement in end‑user support, Microsoft 365... ...User & Desktop Support Provide Tier 1-3 support for Windows and macOS... ...service Education and Experience 2-4 years of IT support,...Casual workWork at office
$50.35k - $62.93k
...dedicated to maintaining a supportive work environment that celebrates... .... We are looking for an IT Support Technician to join our IT Infrastructure... ...for all infrastructure and end-user technology related issues at... ...Business, or similar field 2+ years of Level1/Level2 IT...Full timeWork at officeRemote workWork from homeVisa sponsorshipWork visaMonday to FridayFlexible hours- ...Job Summary The IT Helpdesk Technician serves as the first point of contact for... ...position provides day-to-day support for computers, mobile... ...deploying, and maintaining end-user devices and applications, escalating... ...and resolution. Provide Tier I support for desktops, laptops...Internship
$60k - $72k
...Helpdesk Technician II Western Partitions, Inc. (WPI) is... ...responsible for technical support requests related to hardware... ...contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via...Work at officeLocal areaFlexible hoursShift workNight shiftWeekend work$25.78 - $37.27 per hour
..., Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal... ...while coordinating with higher‑tier teams to drive resolution and meet service... ...problems, and changes. Create and update end‑user documentation, how‑to guides,...Contract workWork experience placementWork at officeRemote work$80k - $120k
...requirements. You’ll create end‑to‑end process maps,... ...risks. Additionally, you’ll support queue work and UAT to... ...documentation (BRD/FRD, user stories with acceptance... ...expectation setting. Salary Range Tier 1 - United States of... ...0,000 USD per year Tier 2 - United States of...$90k - $158.4k
...of application interfaces and end-to-end flows, and the ability to... ...multiple development teams and write user stories to capture functional... .... Provide post-implementation support and assist with backlog... ...F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring...Full timeTemporary workH1bWork at officeMonday to Friday- ...workstations. Diagnose and resolve critical and non-critical hardware and software problems. Provide technical assistance to end users and support analysts. Respond to technology service desk trouble tickets to resolve computer problems. Document steps taken to...
$44k
...Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well... ...administration, faculty and students Prepare end user support documentation and knowledge... ...themetroschool.org Attachment(s): ~ IT Support Technician Job Description...- ...ONSITE, M-F 8:30 AM - 5:00 PM** Primary Purpose Provide IT systems support to end users on a variety of moderate to complex issues for internal and... ...of education and experience required to include 2+ years of experience with *** propriety systems (JURIS, One...Contract workWork at officeLocal areaImmediate startShift work
- ...organizations demand great IT. To stay on budget, on... ...the initiatives they support. Job Description Technical... ...and defining system and user requirements through... ...Experience working directly with end users to define... ...-Engineering - required 2 years Experience using...
$25.1 - $26.53 per hour
...committed to providing meaningful support to individuals and... ...Join Lisinski Law Firm as an IT Helpdesk Technician and play an essential role... .... From troubleshooting end-user devices and supporting Microsoft... ...Provide Tier 1 and Tier 2 technical support, resolving...InternshipWork at officeLocal areaRemote workMonday to FridayFlexible hours$24.1 - $36.15 per hour
...organizational values. Provides initial support troubleshooting, answering... .... Assists with simulating user issues to resolve. Escalates... ...Escalates unresolved issues to second-tier support. Keeps customers... ...medical education programs with over 2,000 residents and fellows...Daily paidFull timeTemporary workPart timeWork at officeImmediate startRemote workRelocationMonday to FridayFlexible hoursShift workNight shiftAfternoon shift- ...IT FIELD TECHNICIAN This position is 100% onsite. Candidate must be... ...stand-alone computers. 2. Troubleshoots and repairs... ...related issues on district end point computers. 3. Configures... ...assistance to end users, Help Desk and fellow support analysts, utilizing technical...Remote work
- ...is seeking an experienced Tier 3 Help Desk Technician to join their team on a temp... ...basis. This role is for an IT professional who is already comfortable handling Tier 2-level support and is looking for an opportunity... ...administration, including user management, permissions,...Full timeTemporary workWork at office
- ...skilled Service Desk Analyst to join our IT support team in Columbus, Ohio. The ideal candidate... ...provide first‑level technical support to end users, troubleshoot hardware and software... ...Escalate complex technical issues to Level 2/Level 3 support teams when necessary. #J...
- ...Serve as the primary point of contact for IT support across phone, email, ticketing system,... ...for incoming requests Escalate issues to Tier 2 or specialized teams when necessary, ensuring... ...to knowledge base articles, SOPs, and user documentation Provide feedback on...Work at officeRemote work
$50k - $60k
We are seeking an IT Support Specialist to join our client's IT team and provide exceptional... ...manner Troubleshoot, diagnose, and resolve end-user issues for desktops, laptops, and mobile... ...and configuration What We’re Looking For: 2+ years of IT support experience Strong...Full time- ...not just rewarding and fun, but supportive too. We’re committed to hiring... ...them. Position Summary The IT Support Specialist is responsible... ...operations, troubleshooting end user problems, and following... ...regularly scheduled days onsite, 2 days off-site weekly. Positions...Full timeWork at officeHome officeMonday to FridayFlexible hoursShift workWeekend work
$54k - $64k
...impact on people's lives. Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth’s user environment... ...A+, or equivalent experience. (Preferred) 0 - 2 years of experience in an IT support, help desk...Full time- ...ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and incident management and client... ...issue resolution details. Track user account creation, changes and... .... Escalate problems as required to Tier 2 and Tier 3 support teams. Quickly...
$22.59 - $28.37 per hour
## Specialist, IT Restaurant SupportApplylocations:... ...conversations, and directly supporting efforts to shift the... ...investigating and resolving Tier 2 technical issues... ...proactive support to restaurant users based on monitoring and... ...solutions with end users.* Provide consistent...Local areaFlexible hoursShift workAfternoon shift$50k - $60k
...oriented, problem‑solving IT Specialist to join our... ...provide day‑to‑day technical support, troubleshoot hardware... ...systems, and maintain user productivity through... ...Provide technical support for end users (desktop, laptop,... ...IT, computer science or 2-3 years of relevant...Local areaRemote workMonday to Friday- ...Technology Help Desk Technician Information Technology... ...point of contact for users reaching out to our IT Service Desk. This... ...exceptional technical support and customer service... ...resolution. • Support end users via phone, online... ...work experience. • 2 to 5 years of proven...Contract workWork experience placementShift workAfternoon shift
- ...Senior IT Desktop Support Technician JOB-10047085 Anticipated Start Date July 27, 2026... ...towards a resolution Follow up with end users to ensure problems are resolved successfully... ...Support Technician or comparable ~2 or more years of work-related experience...Full timeContract workLocal areaLong distanceFlexible hoursNight shift
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