Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)

$100 per week

Full-time

Genesco Inc

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails -assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Note: Work From Home opportunity available only to Tennessee residents.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):

Sunday: 10:00 AM - 7:00 PM

Monday-Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs
Work From Home Requirements

Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.

Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.

Tablets and MacBook Airs are not permitted.

RAM: Minimum of 16 GB.

Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).

Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.

Web Camera: Integrated or external webcam.

Mouse: External mouse required.

Cell Phone: Must have Wi-Fi capability and a charger.

Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.

Minimum speed: 50 Mbps download / 5 Mbps upload.

Recommended speed: 100+ Mbps download / 10+ Mbps upload.

Test your speed at

You must pass the official system test at using Google Chrome.

Power: Devices must remain charged at all times to avoid work disruptions.

Verification: All equipment and internet access are your responsibility and will be verified during onboarding.

Apply

Vacancy posted 17 days ago

Similar jobs that could be interesting for youBased on the Journeys - Chat Support Representative - Temp-to-Hire (Work From Home) in Nashville, TN vacancy

Nurse Care Manager, Infertility/Maternity [Temp-to-Hire]
...Infertility/Maternity [Temp-to-Hire] Nurse Care Manager, Infertility... ...-centered care to support members through their healthcare journey and ensure needs are met... .... 2+ years experience working in labor and delivery 2+... ...Nurse, LVN/LPN (Work from Home) United States $100,000....
Temporary work
Work from home
Local area
Remote work
Flexible hours
Included Health
New York, NY
2 days ago
Chat/Phone Support Specialist - Remote
...POSITION RESPONSIBILITIES: Customer Support Specialists should stay... ...standards for quality service Work in tandem with the quality and... ...preferably in a live chat environment Retail sales experience... ..., and a 401K plan. WORK FROM HOME TECHNOLOGY REQUIREMENTS: Dual...
Temporary work
Work from home
Remote job
Flexible hours
Shift work
Weekend work
Afternoon shift
Inktel Contact Center Solutions
Orlando, FL
2 days ago
__ ✓Immediate Hiring | Remote Operations Support Representative | Entry-Level
...Immediate Hiring | Remote Operations Support Representative | Entry-Level We're expanding our team and looking for motivated individuals to join us... ...beginner-friendly opportunity for candidates who want to work from home, gain valuable experience, and develop skills for...
Work from home
Start working today
Immediate start
Remote work
Flexible hours
AO Globe Life
United States
27 days ago
Recruiter (Remote, Part-time Temp)
$7.5k - $15k
...Solutions - Colorado Springs, CO Work from Home Position compensation: Commission/ Placement... ...experience A dedicated back office support staff helps with billing, and many... ...staffing company (perm/ PRN/ Contracts/Temp to hire) before or a coach-able, energetic,...
Temporary work
Work from home
Permanent employment
Full time
Contract work
Part time
Relief
Work at office
Remote work
Flexible hours
Northstar Staffing Solutions
Los Angeles, CA
more than 2 months ago
Remote Talent Acquisition Specialist
$7.5k - $15k
...Job Description Legit Work From Home Position Work from Home Position... ...experience A dedicated back office support staff helps with billing, and many other... ...staffing company (perm/ PRN/ Contracts/Temp to hire) before or a coach-able, energetic, money...
Temporary work
Work from home
Permanent employment
Full time
Contract work
Part time
Relief
Work at office
Remote work
Flexible hours
Northstar Staffing Solutions
Salt Lake City, UT
more than 2 months ago
CORP - Remote - HR Support Specialist 3rd Shift
...HR Support Specialist 3rd Shift The HR Support Specialist 3rd Shift... ...across the organization working overnight hours, providing real... ...and onboarding issues for new hires and hiring managers, including... ...to a private, distraction-free home workspace with reliable, high-...
Temporary work
Work from home
Remote job
Local area
Home office
Shift work
Night shift
Fortrex
Atlanta, GA
2 days ago
Human Resources Generalist (Remote-Flexible)
$75k - $95k
...understand the healthcare journey for patients,... ...confusion, provide clarity, support decision making, and streamline... ...employee I-9’s, working with other facilitators... ...schedule ~ Work from home setup including a Macbook... ...support parts of the hiring process, such as reviewing...
Temporary work
Work from home
Remote job
Full time
Flexible hours
Bellese
United States
more than 2 months ago
APRN Recruiter
$70k - $85k
...longitudinal care that supports women through... ...the entire clinical hiring process, from... ...you can accurately represent what practicing at... ...throughout the hiring journey. Ensure robust... ...perks. ~ Work Environment & Flexibility... ...Annual work-from-home stipend...
Temporary work
Work from home
Remote job
Full time
Local area
Flexible hours
Shift work
Allara
Jacksonville, FL
more than 2 months ago
Customer Onboarding Specialist
...friction from the customer journey so gym owners can get to work faster. About The... ...and Intercom-based support. Educate clients... ...how-to guidance via chat for customers in the... ...) Work From Home Stipend Wellness... ...support parts of the hiring process, such as reviewing...
Work from home
Contract work
Remote work
Flexible hours
Shift work
PushPress Inc
United States
5 days ago
Remote Chat Support Specialist
...Qode in San Francisco, CA is seeking a dedicated Chat Support Agent to handle live chats remotely, helping customers promptly with... ...when needed, and contribute to customer satisfaction while working from home. A strong communicator with problem-solving skills and comfort...
Work from home
Remote work
Qode
United States
3 days ago
Remote Chat Support Specialist
$18 - $22 per hour
...This fully remote position is ideal for someone who enjoys helping people through written communication while working from home. As a Remote Chat Support Specialist , you'll assist customers primarily through live chat and email, answer questions, resolve common issues...
Work from home
Remote work
Flexible hours
Center Group Staffing
United States
4 days ago
Remote Chat Support Agent - Entry Level, Flexible Hours
...Pennsylvania is seeking enthusiastic individuals to join their team as Chat Support Agents. This entry-level role offers extensive training and... ...users with navigating the platform. Enjoy a flexible work-from-home schedule with competitive pay. Join the team today and take...
Work from home
Remote work
Flexible hours
NoGigiddy
United States
1 day ago
HR Rep Full Time
$20 per hour
...Resources Assistant to support our growing HR team. In... ..., and new hire processes. If you're... ...throughout their employment journey by: Coordinating new... ...driven environment. Work Environment / Physical... ...allowing you to work from home two days per week . Please...
Temporary work
Work from home
Full time
Internship
Work at office
Monday to Friday
2 days per week
Getixhealth
Houston, TX
more than 2 months ago
eLearning Support Specialist - Remote
...Title eLearning Support Specialist Job Description... ...Test Prep: Most working adults find it... ...company that hires the best candidates... ...from the comfort of home Set your own work schedule... ...candidates who represent different backgrounds... ...cases, providing chat support, overseeing...
Work from home
Full time
Work at office
Remote work
Flexible hours
Achieve Test Prep
United States
1 day ago
Recruiting Assistant
...recruiting operations, and supporting strategic hiring initiatives. This position provides... ..., and operations while working closely with c-suite /... ...desirable hourly rate True temp to perm opportunity Non-Exempt... ...in office, Fridays work from home day Overtime may be required...
Temporary work
Work from home
Hourly pay
Permanent employment
Seasonal work
Summer internship
Work at office
Local area
Monday to Friday
Michael Page
Palo Alto, CA
3 days ago
Remote Live Chat Support Specialist - Flexible Hours
$25 - $35 per hour
MaziCTools is seeking a Remote Live Chat Support Specialist to assist customers from home. You’ll respond to inquiries via live chat, provide clear guidance,... ...friendly, timely manner. This role offers flexible work-from-home arrangements with hourly pay of $25-$35, depending...
Work from home
Remote job
Hourly pay
Flexible hours
MaziCTools
New York, NY
6 days ago
LHH Recruitment Solutions - Sales Executive - Hybrid - Schaumburg, IL
$50k - $75k
...accounting and finance. We work with premier clients,... ...'ll not only have the support of your colleagues, but... ...to work from home or in a hybrid model environment... ...it matters most. A journey to bring out the best in... ...an understanding of the hiring process helps you to...
Temporary work
Work from home
Permanent employment
Full time
Work experience placement
Live in
Remote work
Adecco USA
Schaumburg, IL
5 days ago
Remote Chat Support Specialist - Fast Pay and Growth Path
A remote-first staffing provider is seeking Chat Support Specialists to assist U.S. customers through live chat without phone calls.... ...strong typing and communication skills, with the ability to work from a home environment. The role offers full-time hours, requires no prior...
Work from home
Remote job
Full time
Sutherland Breezy
Lowell, MA
6 days ago
Credit Support Representative II
...billing, or customer account support ? This Temp-to-Perm opportunity is a great... ...professional who enjoys working with customers, reviewing financial... ...for contract, contract to hire, and direct hire opportunities... ...are looking for your next work home or to staff your department –...
Temporary work
Work from home
Permanent employment
Contract work
For contractors
Work experience placement
Casual work
Work at office
Local area
Monday to Friday
RightStone
Midland, TX
18 days ago
Remote Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour
$15 - $18 per hour
...platform specializes in offering work that fits your schedule,... ...kickstart your career in customer support without the need for a degree... ...individuals to join our team as Chat Support Agents. In this entry-... ...18/hr) • Flexible work-from-home schedule • Comprehensive...
Work from home
Hourly pay
Full time
Remote work
Flexible hours
NoGigiddy
Remote
29 days ago
"Hiring Immediately - Remote Support Associate Training Provided | Work From Home | Entry-Level Friendly | Career Growth Opportunities
...Start Your Career from Home with a Team That Invests in Your Success Are you looking for a remote opportunity where you can learn valuable skills, work with a supportive team, and grow professionally—even if you don't have previous experience? We're seeking motivated...
Work from home
Weekly pay
Extra income
Immediate start
Remote work
Flexible hours
AO Globe Life
Texas
9 days ago
Remote Member Support Representative - Training Provided
...every single day. This is your chance to embark on a journey like no other. Envision a world-class support staff standing by your side, ready to propel you... ...been eagerly seeking. Perks and Benefits Work From Home Enjoy the stability of a work-from-home...
Work from home
Weekly pay
Full time
Remote work
AO Globe Life
Deland, FL
a month ago
Associate Litigation Attorney (Contract-to-Hire)
$110k - $150k
...This role offers an exciting opportunity to work on diverse legal matters in a Hyrbid work... ...Benefits include a flexible work from home policy (2 days WFH/week), health insurance... ...experience and qualifications. This is a temp-to-hire opportunity. All qualified applicants...
Temporary work
Work from home
Full time
Contract work
Work at office
Local area
Flexible hours
2 days per week
3 days per week
Adams & Martin Group
Denver, CO
a month ago
Executive Recruiter
...accounting and finance. We work with premier clients,... ...’ll not only have the support of your colleagues, but... ...to work from home or in a hybrid model environment... ...full life-cycle of direct hire recruiting for top tier... ...it matters most. A journey to bring out the best in...
Temporary work
Work from home
Permanent employment
Work experience placement
Live in
Local area
Remote work
LHH
Detroit, MI
2 days ago
Product Support Specialist
$56.79k
...Product Support Specialist AdCellerant is... ...responsibilities include working to ensure the... ...products Chat and Email Support... ...hybrid work from home flexibility. Team... ...Fraudsters may pose as a representative of a company, and... ...for all new hires. We comply with all...
Work from home
Full time
Work at office
Local area
AdCellerant
Denver, CO
2 days ago
Chat Support Specialist Remote Work From Home
$40 - $45 per hour
Chat Support Specialist - Remote Work From Home Company: Sutherland Breezy (Remote-First HR & Staffing Provider) Pay: $40 - $45 per hour + weekly pay + performance... ...Location: Remote (USA) About the Role We are hiring professional and friendly Chat Support Specialists to...
Work from home
Remote job
Hourly pay
Weekly pay
Full time
Shift work
Weekend work
Afternoon shift
Sutherland Breezy
Lowell, MA
6 days ago
Online Support Representative
$24 - $29 per hour
...SUMMARY The Online Support Representative for Vistage Worldwide... ...Operations Team and works closely with the Digital... ...: Welcome to our home. Our US headquarters... ...his informal employee chats! Vistage’s culture... ...to start your Vistage journey? RESPONSIBILITIES...
Work from home
Hourly pay
Summer work
Casual work
Work at office
Remote work
Worldwide
Flexible hours
Vistage Worldwide
San Diego, CA
11 days ago
Remote Benefits Support Specialist
...Remote Benefits Support Specialist Company: AO... ...Virginia Beach, VA 23452 Work Arrangement: 100%... ...Relationships While Working From Home Are you looking for... ...Client Relationship Representatives . In this role, you'... ...interview with our hiring team. All...
Work from home
Hourly pay
Weekly pay
For contractors
Remote work
Flexible hours
Globe Life American Income Division
United States
23 hours ago
Speech Therapist (Journey Travel) - SLP
$55 - $70 per hour
...providing essential therapy for children at home and in school. With over 38... ...Time and Part-Time team members. Support for New Grads: Our Powerback... ...or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of...
Temporary work
Work from home
Full time
Part time
H1b
Visa sponsorship
Relocation package
Flexible hours
Powerback Rehabilitation
Pennsylvania
1 day ago
Certified Peer Support Specialist - $20.39 - 22.24/hr
$20.39 - $22.24 per hour
...our team as a Certified Peer Support Specialist at Behavioral Health... ...weatherization, HIV and AIDS counseling, home visits, and mobile medical/... ...skills, paid on hours worked 100% employer-paid health insurance... ...submitted within 45 days of hire. Basic Life Support (BLS)...
Work from home
Flexible hours
Afternoon shift
Yakima Valley Farm Workers Clinic
Yakima, WA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Journeys - Chat Support Representative - Temp-to-Hire (Work From Home). Be the first to apply!