Customer Service Rep (1161) - 3718 E Court St
Domino's Pizza
Customer Service Rep
We are seeking a friendly and dedicated Customer Service Representative to join our team in Flint, Michigan.
Job Description
As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with empathy and professionalism.
- Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
- Assist customers with product information, order processing, and account management
- Identify and escalate complex issues to appropriate departments when necessary
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure consistent, high-quality customer experiences
- Stay updated on company products, services, and policies to provide accurate information
- Participate in ongoing training and development programs to enhance customer service skills
- Contribute to a positive work environment by maintaining a supportive and customer-focused attitude
Qualifications
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Patient and empathetic approach to customer interactions
High school diploma or equivalent
Flexibility to work various shifts, including weekends and holidays, as needed
Physical Requirements
Standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, reaching, and hand tasks are all part of this position.
Domino's PizzaVacancy posted 5 hours ago
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