Customer Organization (Field Engineer AI)

Role Description

As a Consulting Engineer, you will consult for and collaborate with customers to create customized Redis-powered solutions for their specific business and data service needs – helping them increase business value and overcome challenges. You will design, develop and deliver data service solutions for our customers across their development, QA and production environments using one of the best technologies in the market.

• Develop technical expertise with Redis and Redis Enterprise and serve as a subject matter expert with our customers.
• Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services.
• Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments.
• Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go.
• Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments.
• Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account.
• Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on.
• Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D.

Qualifications

• 3+ years of experience in post-sales consulting (ideally database engineering) for enterprise software.
• Hands-on experience with client library and server-side code development, RESTful APIs and Linux.
• In-depth hands-on experience with one of AWS, Azure, GCP.
• BS in Computer Science / B.A. or equivalent work experience.
• A team player with strong technical, communication and time management skills.
• Excellent written and spoken English.
• Available to travel up to 10% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives.

Requirements

• Prior experience with scalable and highly available distributed systems.
• Docker and Kubernetes experience are a plus.

Company Description

Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to View email address on remotive.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.