A/V Specialist

A leading professional services organization is seeking a talented A/V Specialist to join a team that thrives on innovation and precision. With a culture rooted in integrity, strategic thinking, and enterprise-level problem-solving, the firm empowers its people to contribute meaningfully to its mission. The A/V Specialist will play a key role in delivering seamless, high-quality audiovisual experiences that support critical communications and client engagement.Who You AreA technology professional with several years of hands-on experience supporting and engineering A/V and network environmentsSomeone who naturally steps into a leadership role, guiding peers and partnering across teams to deliver seamless technology experiencesComfortable serving as a subject-matter expert for audio-visual systems while also collaborating closely with network engineering and user support teamsSkilled at diagnosing complex issues across hardware, software, and integrated systemsAble to communicate clearly with colleagues, vendors, and end users in a fast-paced, service-driven environmentAdaptable and steady under pressure, especially when managing tight timelines, high-visibility issues, or after-hours workExperienced in professional services environments or similar high-demand settingsWhat You'll DoLead the design, deployment, and ongoing optimization of audio-visual solutions across multiple office locationsEnsure A/V platforms integrate smoothly with the firm's broader network infrastructureProvide advanced technical support for conference room technology, collaboration tools, and related systemsTroubleshoot complex A/V and network-adjacent issues, serving as a Tier 3 escalation point for a large, distributed user baseMaintain documentation, standards, and best practices to support consistent performance and reliabilityMonitor system health, performance, and uptime in alignment with service level expectationsEvaluate new technologies, conduct testing, and recommend enhancements to improve the firm's A/V environmentPartner with vendors as the primary technical contact for A/V platforms, hardware, and applicationsSupport the maintenance of network components including servers, remote access tools, routing, switching, and telecommunications systemsParticipate in firmwide technology initiatives where A/V expertise is requiredWhat Success Looks LikeAudio-visual systems across all locations operate reliably, consistently, and with minimal downtimeConference rooms and collaboration spaces deliver a seamless user experience for in-person and remote participantsNetwork engineering and user support teams view you as a trusted partner and technical leaderIssues are resolved quickly, root causes are identified, and long-term fixes are implementedDocumentation, standards, and processes are clear, current, and widely adoptedNew technologies are evaluated thoughtfully and introduced in ways that strengthen the firm's overall infrastructureAttorneys, staff, and clients experience smooth, high-quality interactions with the firm's A/V and communication toolPay Rate Range: $75-90k annually, based on experienceLocation: Remote near Cleveland, OhioGainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.J-18808-Ljbffr Gainor Staffing