Operations Associate- Int'l

Job Title

Responsibilities include, but are not limited to:

• Provide operational support to the International Banking Division Team / Division.
• Prepare and process account opening forms with respective internal departments, including Bank Secrecy Act / Anti Money Laundering.
• Provide operational support by creating, preparing, reviewing and backing up W8 documentation within appropriate set deadlines.
• Perform and process all account maintenance utilizing all resources available.
• Participate in departmental projects.
• Review and enter data information into appropriate databases.
• Retrieve data for team members upon request.
• Follow all policies and procedures and adhere to compliance guidelines.
• Perform other duties as assigned which include serving as a CRA back-up for staff coverage, when needed.
• Participates and supports community events, CRA initiatives, activities and programs.
• Track issues and escalate unresolved issues through proper channels.

Required Skills:

• Ability to manage multiple priorities and meet deadlines in a fast paced environment.
• Strong communication and interpersonal skills.
• Ability to present a confident and professional demeanor.
• Knowledge of general banking practices, regulations, and Valley procedures.
• Knowledge of all Bank products and services.
• Ability to read, analyze, and interpret general business periodicals, reports, professional journals, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, customers, and staff.
• Ability to effectively present information in one-on-one and group situations.
• Intermediate PC skills including Microsoft Word, Excel, PowerPoint.
• Highly developed organizational skills and attention to detail.

Required Experience:

• High school diploma or GED and a minimum of 2 years' related experience in Banking.

Preferred Experience:

• Bachelor's degree and Supervisory/Project experience.