Creative Account Manager

To support a growing portfolio of clients, the full-time Creative Account Manager will manage client relationships, translate creative visions into actionable strategies, and leverage AI tools while working remotely within Canada. Key responsibilities Own client confidence and satisfaction while using AI tools for effective communication and project coordination Translate clients' creative visions into clear briefs, content calendars, and campaigns, providing constructive feedback on creative assets Maintain strong relationships and ensure project delivery aligns with client goals and expectations, while identifying opportunities for account growth Required qualifications Proven experience in creative or social media account management with a strong portfolio of client relationships Demonstrable hands-on experience using AI tools in account management or creative processes Strong creative judgment and the ability to provide constructive feedback on various creative formats Familiarity with collaborative systems such as Airtable, Monday.com, or similar project management tools Commercial awareness and the ability to recognize service gaps and growth opportunities within client accounts