Systems Testing/QA Specialist - Senior

Job Title: Systems Testing/QA Specialist - Senior

Location: Toronto, Ontario

Work Model: Onsite

Duration: 12 months

Extension: 1 Time

Must Haves

• 5+ years of experience working with federal/provincial/broader public-sector healthcare providers
• 7+ years of experience as a lead Systems Testing/QA Specialist for various streams of work, providing guidance and oversight to junior testers, and planning, organizing and implementing testing efforts (includes preparation of test plans and coordination of test execution)
• Performing functional and non-functional system testing of the following: Commercial Off-the-Shelf (COTS) solutions including testing of patches, new releases, acceptance testing of enhancement request functionality for modules of the product and other enhancements, and regression testing for implementation; in house web applications; HL7-FHIR based webservices (RESTFUL/JSON/XML); Application Programming Interfaces (API); reporting solutions; integration components, extensions, and enhancements
• Creating complete system testing documentation and artefacts such as: test strategies, test plans, test use cases, test scripts
• Develop automated test scripts (using tools such as Selenium framework)
• 7+ years of experience Identifying and documenting issues and risks
• Creating and maintaining defect logs and defect summary reports (using tools such as Jira or Confluence, Test rail)
• Knowledge and experience working in traditional and agile teams using standard and DevOps processes and tools
• Knowledge and experience with all phases of the Systems Development Life Cycle (SDLC)
• Business Intelligence (BI) solution to plan, prepare, and execute testing of BI solution, including data setup/integration and validating data in the BI solution accessed through predefined analytical reports, ad-hoc reporting tools and dashboards to ensure accuracy, completeness, and data integrity of the solution
• Performing Accessibility testing to websites, web content and mobile applications to conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0
• Knowledge and experience with information retrieval packages, and data queries and ad-hoc queries (using SQL) and other query languages
• Performing business scenarios and cross-system integration testing on Product Modules (e.g., Ontario Health Client Registry, Provider Registry and Audit Services)
• Knowledge and experience with Public Sector Health related projects

Description / Responsibilities / Skills

Description

• Perform functional and non-functional system testing of the interface to Panorama, REACT, Panorama IMMS & Inventory core and extension applications, enhancements, defect resolutions
• Test bug fixes in BO reporting as per defects found by business and as per core Panorama critical changes
• Transform functional, business, and system knowledge into effective test case planning and execution.
• Create test data according to the test plan; analyze testing results and retesting until expected results are obtained; perform reviews with users and ensures client acceptability levels are met
• Work closely with developers, architects, product owners, and others in establishing effective test plans based on feature documentation.
• Apply QA and technical expertise and engage other expertise to track and resolve testing and production issues and other IT related problems

Public Sector Experience

• Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation
• Knowledge and understanding of Ministry policy and IT project approval processes and requirements

QA and Systems Testing Knowledge and Experience

• Performing Accessibility testing to websites, web content and mobile applications to conform to WCAG 2.0
• Business Intelligence (BI) solution to plan, prepare, and execute testing including validating data accuracy, completeness, and data integrity

General Skills

• A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities

Deliverables

• Test bug fixes in BO reporting as per defects found by business
• Create complete system testing documentation and artefacts, including test plans, test cases, test scripts, automated test scripts, test results reports, defect logs

Experience & Skill Set Requirements

Public Sector Experience 5 points

• Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices
• In-depth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
• Knowledge and understanding of Ministry policy and IT project approval processes and requirements Public Sector Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and OPS Standard Systems Development Methodologies
• Experience with large complex IT Health-related projects.

QA and Systems Testing Knowledge and Experience 45 points

• Knowledge and understanding of testing methods in an object-oriented environment
• All stages of system testing, including strategy, selection of testing tools, test planning, preparing test cases and test data, manual and automated test execution and defect logging and tracking
• Experience with a variety of testing systems, including clinical systems testing, mission critical systems testing, and testing high volume transactional systems in highly available environments
• Knowledge and experience of structured methodologies for the development, design, implementation, maintenance of applications
• Performing testing of Security Components including use of SAML and JWT
• API testing tools to query and test interfaces at the messaging layer
• Web service queries using tools such as Rational ClearQuest, SOAP-UI, POSTMAN or via Programming Languages
• Tools to support Web Accessibility testing in support of AODA legislation
• Test results reports, including performance and security testing results, for use in Defect Reviews with clients, partners and project team
• Validating successful deployment of releases in production environments, preparing reports on testing results
• Reviewing and providing input to technical and business requirements from a testing perspective, including business intelligence solutions
• Executing automated tests scripts
• Knowledge and experience using at least one programming language
• Reviewing business and technical documentation from a testing perspective to identify issues early in the SDLC
• Knowledge and understanding of Information Management principles, concepts, policies and practices.

Logging, Tracking and Defect Reporting 35 points

• Updating tasks and project status
• Participating in QA and cross functional team meetings
• Prioritizing test execution based on business priority, defect patterns, and available testing time
• Dealing creatively with problems stemming from shared resources, such as test environments and test data
• Actively participating in walkthroughs and triage sessions.

General Skills 15 points

• Proven technical leadership skills, with ability to identify areas for improvement, and recommend solutions
• Exceptional analytical, problem solving and decision-making skills
• Demonstrated strong interpersonal, verbal and written communication, and presentation skills
• Proven troubleshooting and critical thinking experience
• Demonstrated ability to apply strong listening skills to facilitate issue resolution
• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
• Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
• A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.