IT Quality Assurance Tester III

Culture Vision at Consumer Direct Care Network At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY The IT Quality Assurance Tester III functions as a senior tester and sub-lead within the Quality Assurance team, supporting the delivery of high-quality software solutions. This role leads feature-level test planning, ensures quality through structured peer reviews, and performs hands‑on testing activities as needed. The position also serves as a primary QA liaison to functional teams, aligning testing efforts with business requirements and release objectives. JOB DUTIES Leads feature-level test planning to ensure comprehensive test coverage aligned with business and technical requirements Develops and maintains detailed test strategies, scenarios, and test cases for assigned features Identifies testing risks, dependencies, and gaps early in the development lifecycle Conducts and facilitates peer reviews of test artifacts to ensure accuracy, completeness, and quality Provides guidance and feedback to QA team members to improve testing practices and consistency Ensures adherence to established QA standards, methodologies, and documentation practices Executes functional, regression, and integration testing as needed to support delivery timelines Manages defect identification, documentation, tracking, and validation to support timely resolution Validates defect fixes and confirms readiness for production deployment Acts as the primary QA representative for assigned functional teams Collaborates with Product Owners, Business Analysts, and Developers to clarify requirements and acceptance criteria Participate in planning ceremonies, backlog refinement, and release discussions to ensure testing readiness and alignment Other duties as assigned QUALIFICATIONS 5+ years of experience in software quality assurance or testing Expertise in test planning, design, and execution Experience conducting peer reviews and mentoring junior testers Strong understanding of the software development lifecycle (SDLC) and QA methodologies Strong analytical, problem-solving, and communication skills Experience working in Agile/Scrum environments Familiarity with test management and defect tracking tools (e.g., Azure DevOps, JIRA) Exposure to test automation frameworks and CI/CD pipelines Ability to pass required background screening Employees must provide their own reliable internet if working a remote/hybrid position The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: A rewarding career helping others Fun and engaging work environment built on team unity Job satisfaction knowing you make a difference in the work you do and lives we serve Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: Medical, Dental, and Vision Insurance Vacation accrued at 3.07 hours per pay period to use when accrued Profit-sharing for employees in good standing Two Paid Floating Holidays Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued 401(k) Retirement plan & discretionary company match Company-Paid Life Insurance Supplemental Life, Accident, Critical Illness, and Hospital benefits Short and Long-Term Disability Flexible Spending Account Employee Assistance Program Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees. Consumer Direct Care Network 550 subscribers #J-18808-Ljbffr