Chief of Staff

The Chief of Staff is the integrator for the CEO's operating system. This role ensures leadership cadence, decision flow, cross functional alignment, and CEO leverage all run at a consistently high standard. You will own the connective tissue across the organization and enable the CEO and senior leaders to operate with clarity, speed, and disciplined execution.

Responsibilities
• Run the weekly leadership operating rhythm including scorecard integrity, agenda creation, documentation, and commitment tracking.
• Produce briefing packets for board cycles, partner meetings, and key internal sessions.
• Draft, route, and quality control decision memos with clear recommendations and deadlines.
• Enforce decision rights, escalation thresholds, and send back rules.
• Stand up and run monthly manager forums and quarterly skip level programs.
• Operate the weekly metrics review with a focus on controllable input metrics and exception based discussion.
• Broker cross functional alignment across initiatives such as AI integration, ERP transformation, pricing modernization, analytics expansion, and technology stack improvements.
• Manage follow through on board commitments and CEO preparation.
• Coordinate with executive assistant capacity to architect the CEO's calendar, protect think blocks, and reduce reactive time.
• Serve as an honest broker carrying unfiltered truth upward and the CEO's intent downward.

Required Experience
• 8+ years of professional experience including at least three years leading cross functional programs or business operations.
• Experience building or running operating rhythms, KPI scorecards, or decision systems.
• Exceptional structured written communication.
• Ability to influence senior leaders without authority.
• Analytical fluency and comfort interrogating dashboards.
• Impeccable discretion and trustworthiness.
• A visible system for tracking commitments and follow through.

Preferred Experience
• Retail, ecommerce, consumer operations, or re commerce background.
• ERP or major systems transformation exposure.
• Prior Chief of Staff, business operations, or consulting experience.
• MBA or comparable advanced training.

Who You Are

A low ego force multiplier who thrives in fast professionalizing environments. You enforce standards consistently, communicate directly, and operate with urgency, discretion, and structure.

Location and Travel

Atlanta, GA (Smyrna). Full time. In office. Approximately ten percent travel for board, partner, and industry engagements.