Human Resource Analyst 2

Salary: $59,345.00 - $90,211.00 Annually
Location : Chester County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-50307-05012
Department: Department of Military & Veterans Affairs
Division: MV Hr Sevc
Opening Date: 05/22/2026
Closing Date: 6/5/2026 11:59 PM Eastern
Job Code: 05012
Position Number: 00086613
Union: Non Union
Bargaining Unit: A3
Pay Group: ST07
Bureau / Division Code: 00134570
Bureau / Division: Southeastern Veterans' Center/Human Resources
Worksite Address: One Veterans Drive
City: Spring City, Pennsylvania
Zip Code: 19475
Contact Name: Desiree Cortes
Contact Email: View email address on click.appcast.io


THE POSITION
The Southeastern Veterans' Center is looking for a Human Resource Analyst 2 who is ready to promote fairness, teamwork, and productivity across the facility. In this role, you will guide employee relations processes that keep staff informed, supported, and moving forward. Your work will help maintain a positive environment where employees understand expectations and feel equipped to succeed. Become part of a strong organization that values dedication and professional growth!

Click here to learn more about the Pennsylvania Department of Military and Veterans Affairs.
DESCRIPTION OF WORK
This position coordinates labor relations activities and employee support programs for the center. It plays a key role in guiding supervisors, resolving issues, and ensuring fair and consistent application of policy. As a Human Resource Analyst 2, you will perform the following duties:

• Staff Oversight: Supervise timekeeping staff and function as the facility Time Advisor
• Leave Review: Review timekeeping procedures, resolve payroll issues, and train supervisors on leave processes
• Disciplinary Actions: Conduct investigations, guide supervisors, and ensure discipline is applied consistently with policy and contract language
• Grievance Management: Research cases, prepare responses, and present management positions in meetings and hearings
• Union Coordination: Lead labor management meetings, negotiate issues, and maintain productive relationships with union representatives
• Performance Support: Assist supervisors with employee performance reviews and improvement plans

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Analyst 1 or Equal Opportunity Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of analytical experience that includes one year of professional human resource or equal opportunity experience, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our


Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.


Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*


Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01


Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 1 for one or more years full-time?

• Yes
• No

02


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03


Have you been employed by the Commonwealth of Pennsylvania as an Equal Opportunity Specialist 1 for one or more years full-time?

• Yes
• No

04


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05


How much full-time analytical experience do you possess?

• 2 years or more
• 1 but less than 2 years
• Less than 1 year
• None

06


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07


How much full-time professional analytical experience do you possess in human resources or equal opportunity work?

• 1 year or more
• Less than 1 year
• None

08


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09


How many semester credits of college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

10


How many semester credits of graduate level coursework have you completed in criminal justice; communications; journalism; law enforcement; policy; regulatory affairs; history; sociology; American studies; African-American studies; political science; racial justice; diversity, equity, and inclusion; human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied, etc.); any field of law (pre-law, employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

11


You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.


If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our

• Yes

12



WORK BEHAVIOR 1 - INVESTIGATIONS
Investigates disciplinary issues, contractual grievances, and allegations of misconduct to identify the problem and determine compliance with departmental policies and practices, and collective bargaining agreements. Recommends appropriate action or settlement.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience investigating allegations of misconduct or other violations, which included contractual grievances. I was responsible for identifying the problem, determining compliance with policies, practices, and collective bargaining agreements, and implementing a resolution or settlement to the issue.
• B. I have experience investigating allegations of misconduct or other violations. I was responsible for identifying the problem and determining compliance with policies and practices. Someone else was responsible for implementing a resolution or settlement based on information I provided.
• C. I have successfully completed college-level coursework related to criminology, legal investigations, crime and security, employee or workplace investigations, or investigative interviewing.
• D. I have NO experience or coursework related to this work behavior.

13


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed related to investigations.
3. Your level of responsibility.

14


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

15



WORK BEHAVIOR 2 - NEGOTIATIONS
Meets with management to discuss collective bargaining contract negotiations. Drafts, negotiates, and implements agreements between management and the union.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience negotiating collective bargaining agreements, side letter agreements, or other business agreements. I was also responsible for implementing agreements between management and the union.
• B. I have experience implementing agreements between management and other interested parties. However, someone else was responsible for the initial negotiation of the collective bargaining agreements, side letter agreements, or other business agreements.
• C. I have successfully completed college-level coursework related to negotiation mastery, conflict management, or interpersonal techniques.
• D. I have NO experience or coursework related to this work behavior.

16


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed related to negotiations.
3. Your level of responsibility.

17


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

18



WORK BEHAVIOR 3 - COMMUNICATION
Creates letters and memorandums to convey information to management, employees, unions, or other individuals regarding dismissal, suspension, other alternative discipline actions or guidance.


Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience creating letters, memorandums, or other written documents. I was responsible for the final version that conveyed customized information to the intended recipient.
• B. I have experience creating letters, memorandums, or other written documents. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipient.
• C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.
• D. I have NO experience or coursework related to this work behavior.

19


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed related to written communications.
3. Your level of responsibility.

20


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

21



WORK BEHAVIOR 4 - TECHNICAL ASSISTANCE
Provides interpretation to supervisory and management personnel on collective bargaining agreement provisions. Briefs supervisors and managers on changes to collective bargaining agreements and memorandums of understanding. Provides advice, solutions, and options concerning labor/management issues such as misconduct in the workplace, work performance plans, sick leave abuse, and progressive discipline. Utilizes customer service skills when dealing with adversarial situations and difficult personalities.


Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience interacting with individuals and utilizing customer service skills to understand labor relation concerns and explain relevant information. I was responsible for interpreting information, answering general questions, and providing technical advice.
• B. I have experience interacting with individuals and utilizing customer service skills to understand labor relation concerns and explain relevant information. I was responsible for answering general questions, but I referred technical questions to someone else to provide information.
• C. I have successfully completed college-level coursework related to counseling, public relations, employee or labor relations, or education.
• D. I have NO experience or coursework related to this work behavior.

22


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed related to technical assistance.
3. Your level of responsibility.

23


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

24



WORK BEHAVIOR 5 - REPRESENTATION
Represents the employer at meet and discuss meetings, hearings, and arbitrations. Prepares and presents case-in-chief arguments, rebuttals, and summaries regarding disciplinary actions and contract interpretation proceedings. Serves as a panel member on committees for making decisions regarding labor/management cases.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience researching and analyzing case information on legal arguments, rebuttals, and summaries. I also represented my employer at meetings, hearings, arbitrations, or other legal events.
• B. I have experience researching and analyzing case information on legal arguments, rebuttals, summaries, or other legal events; however, someone else represented my employer at meetings, hearings, arbitrations, or other legal events utilizing the information I prepared.
• C. I have successfully completed college-level coursework related to public speaking, effective presentations, statistics, research design and analysis, or data collection.
• D. I have NO experience or coursework related to this work behavior.

25


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed related to researching and analyzing case information and representing employers.
3. Your level of responsibility.

26


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

Required Question