Student Financial Specialist

Incumbents provide support in student account collections and financial aid fund related activities to ensure data accuracy, timely payments and collections, and effective accounting controls. Responsibilities Review student accounts to detect errors, ensure information accuracy, and identify debt; work may involve utilizing applicable software, and coordinating with instructors and the Centralized Financial Aid division to verify student attendance and other information, and to resolve account discrepancies Notify students or other individuals and collects overdue accounts receivable; work may involve making/receiving phone calls, informing students regarding balances that are due or guiding students regarding appropriate procedures, establishing payment options for accounts, and documenting collection activities Manage pre-collection accounts identified by Student Financial Aid Managers, Student Service Supervisors, and/or online payment plan issues Track delinquent accounts; prepares, prints, and mails delinquency letters and plan coupons; processes and posts returned checks; and posts student account payments and deposits While following standards, procedures and applicable laws for Fair Debt Collections Practices Act, incumbent utilizes excellent interpersonal communication skills to effectively communicate with students, faculty and staff Performs other duties as assigned Minimum Qualifications Associate degree in Accounting, Business Administration or related areas* One (1) year experience in accounting/finance support or related area *Minimum Education Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job Preferred Qualifications Bachelor's degree preferred Knowledge, Skills and Abilities Knowledge of computers and related software applications Knowledge of basic accounting principles and practices Knowledge of data entry techniques Knowledge of mathematical concepts Knowledge of customer service principles Knowledge of automated accounting software packages Knowledge of accounts receivable and general ledger reporting techniques Knowledge of grant application procedures Knowledge of recordkeeping principles Knowledge of applicable Federal, State, and/or local laws, rules, and regulations Skilled in using a computer and applicable software applications Skilled in providing customer service Skilled in applying applicable Federal, State, and/or local laws, rules, and regulations Skilled in performing mathematical calculations Skilled in balancing accounts Skilled in reconciling financial records and information Skilled in operating standard office equipment Skilled in tabulating, recording, and balancing transactions Skilled in researching and resolving account discrepancies Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information. Physical Requirements Position in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. EEO Statement Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled Accommodations MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources. #J-18808-Ljbffr Metropolitan-Community-College