Admissions Representative (Westminster Campus)

Title: Admissions Representative Position Type: Professional Tech Full time College: Front Range Community College Division: Student Affairs Department: Admissions, Recruitment, and Orientation Campus: Westminster Campus Location: Westminster, CO Salary Range: $50,736-$53,273 annually Who We Are With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek. One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence. Job Summary The Admissions Representative plays a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). This role is responsible for educating prospective students about FRCC’s campuses & programs, while actively encouraging them to enroll in the college and guiding them through enrollment steps from application to enrollment in classes through the census reporting date. Employing a diverse range of strategies, the Admissions Representative engages in activities such as participating in college fairs, establishing relationships with high schools and community partners, contributing to community and campus events, facilitating campus tours, conducting individual meetings, and managing a caseload of prospective students from inquiry through enrollment. This role serves as an ambassador for the college, engaging with prospective students, parents, secondary school counselors, and various stakeholder, both on and off campus. The Admissions Representative offers guidance to prospective applicants throughout the college admissions and enrollment process, as well as provides dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees. This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses as well as local high schools and community events. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities Develop relationships with area high schools, community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships. Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities. Prepare and arrange a schedule of visits and recruitment efforts according to FRCC’s Strategic Enrollment Management plan. Manage a caseload of prospective students per assigned recruitment territory in guiding them through admissions and enrollment process from inquiry to enrollment. Regularly communicate with prospective students about next steps in application and enrollment process through texts, phone calls, email and other communication vehicles as designated by department leadership. Connect prospective students to student support resources at FRCC for successful enrollment after admittance to FRCC. Work in partnership with the Assistant Director of Recruitment and Senior Director of Admissions, Recruitment and Orientation regarding high school and community partner engagement and efforts. Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, high schools, community agency meetings, and businesses. Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups. Assist students with the enrollment process, including completion of admissions application/required forms and reviews for accuracy, authenticity, and timeliness of information and required documents; assist with providing next steps information on advising, class registration, financial aid, and payments. Work with incomplete applicants to assist them in completing their application and enrolling at FRCC. Meet with prospective students visiting campus with regular follow up and tracking in the Client Relation Management System (CRM). Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed. Travel frequently to local area agencies, events, and other campuses. Assist the department with planning and organizing events on campus, including but not limited to community partner/employer presentations, orientations, open houses, large group visits, and presentations for community organizations and school partners. Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Open Houses, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective students. Collect & enter event data using the departmental monthly reporting mechanisms and CRM to document events, inquiries, and enrollment funnel activities. Participate in work group discussions for mapping businesses' processes and measuring improvement. Assist with college-wide events in collaboration with Orientations, Student Life, Financial Aid, etc. Prepare reports that document activities and other information as requested. Assist and participate in collaborative departmental efforts and programming related to student recruitment, onboarding, enrollment, and student success initiatives. Contribute to annual Admissions planning including enrollment practice review and analysis. Assist in the ongoing development and implementation of the FRCC Recruitment Plan to align with the college inclusion work and enhance the diversity of our student body and achieve enrollment goals. Contribute to the development of cutting-edge strategies to recruit students to FRCC. In collaboration with the Senior Director and Assistant Director understand enrollment data/trends in your assigned territory, evaluate territory visitation and adjust or make improvements as needed. Prepare reports that document activities and other information as requested. Competencies/KSAs Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides. Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students. Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Minimum Qualifications Associate’s degree andtwo (2) years demonstrated experience in admissions, recruitment, retention or a combination of experiences Bachelor’s degree and demonstrated experience with enrollment servicesin admissions, recruitment, and retention Experience working with diverse populations and cultures Experience planning and organizing events Selection Process The selection process for this position will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate. Position will remain open until filled with a priority deadline of August 31 at 11:55pm. This posting may be used to fill multiple or similar positions. Additional Information/Benefits Salary Information: The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value. Benefits Information: For information about benefits for Administrative, Professional and Technical Employees and Faculty, please see the Front Range Community College Benefits page. Welcoming. Respectful. Inclusive. Together, we are FRCC. #J-18808-Ljbffr Colorado Community College System (CCCS)