Senior Retail Merchandise & Inventory Planner (Hybrid)

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Position Summary:

The Retail Merchandise & Inventory Planner is responsible for demand forecasting, inventory management, assortment planning, and reporting for boutique retail locations. By analyzing sales, inventory, promotional, lifecycle, and customer trends, this role helps optimize product availability, inventory health, and business performance. The ideal candidate combines strong retail planning expertise with analytical and technical skills to deliver actionable insights and advance planning capabilities through automation, scalable reporting, and AI-enabled tools.

This is a hybrid position based in Nespresso’s New York City office, requiring a minimum of two days per week onsite.

Key Responsibilities:

Develop accurate forecasts and support promotional planning

• Develop sell-out and sell-in forecasts using historical sales, seasonality, promotions, launches, boutique trends, and business inputs
• Partner with Sales, Marketing, Product, and Supply Chain to validate assumptions, align volume plans, and support promotional and launch execution
• Monitor forecast performance, identify recurring variances, and refine planning assumptions to improve accuracy and reduce bias

Optimize inventory levels and product availability across the end-to-end process

• Manage inventory health to support boutique service levels, minimize out-of-stocks, reduce excess and obsolete inventory, and improve Weeks of Supply
• Partner with Planning, Operations, Logistics, and 3PL teams to support product flow from production planning through on-shelf availability
• Monitor boutique inventory levels, replenishment needs, capacity constraints, and safety requirements to prevent overstock situations and support store execution
• Use planning tools, AI agents, predictive analytics, and exception reporting to automate data collection, anticipate stock risks and recommend corrective actions

Refine boutique assortment, product placement, and lifecycle performance

• Build merchandise and assortment plans based on sales trends, customer behavior, boutique format, and regional performance
• Analyze SKU performance and recommend assortment, placement, discontinuation, or lifecycle actions to improve productivity and sell-through
• Support new boutique openings, renovations, seasonal programs, limited editions, and discontinued product planning

Build and sustain effective CPFR processes and relationships

• Lead collaborative planning, forecasting, and replenishment processes with internal and external partners
• Serve as the planning point of contact for boutique-related forecast, replenishment, assortment, and inventory questions

Drive AI-enabled planning, automation, and digital capability building

• Build, improve, and automate recurring planning activities, including forecast files, inventory exception reports, promotional recaps, assortment analysis, and leadership dashboards
• Use SQL for data queries and Python for automation, analytics, and process improvement
• Apply AI and AI agents to summarize data, flag risks, compare scenarios, support forecast validation, and accelerate insight generation
• Partner with cross-functional teams to improve data inputs, standardize reporting logic, document tool requirements, and support adoption of scalable planning solutions

Strengthen governance, reporting, and continuous improvement

• Maintain planning governance, documentation standards, assumptions, decisions, risks, and follow-up actions
• Develop dashboards, ad-hoc reports, and performance recaps that translate complex data into actionable recommendations
• Identify continuous improvement opportunities that reduce manual work, improve accuracy, increase speed to insight, and strengthen process adherence
• Support delivery cost governance and recommend efficiency opportunities without compromising service, quality, or the boutique customer experience
• Identify and lead improvements by leveraging AI and NCE tools to automate processes, close gaps, and enhance forecast accuracy

Experience & Education Requirement:

• Bachelor’s degree required, in Business, Supply Chain Management, Merchandising, Analytics, Finance, Economics, Mathematics, or a related field.
• Master’s degree or MBA preferred, with a focus in Merchandise Planning, Retail Analytics, Supply Chain Strategy, or a related discipline.
• 3–5 years of experience in merchandise planning, inventory planning, demand planning, retail planning, supply chain planning, or a related role.
• APICS certification (CPIM or CSCP) strongly preferred.
• Experience with inventory management, demand forecasting, assortment planning, and replenishment strategies.
• Hands-on experience with planning systems such as SAP APO, JDA, or similar platforms, as well as business intelligence tools including Power BI and Cognos.
• Advanced analytical and problem-solving skills with strong Excel modeling capabilities.
• Proficiency in SQL and Python for data analysis, reporting, automation, and advanced analytics; exposure to AI and AI-enabled tools is highly desirable.
• Excellent communication, presentation, organizational, and stakeholder management skills.
• Solid understanding of retail performance metrics, including sell-through, stock coverage, margin, and markdown optimization.
• Travel up to 10% may be required based on business needs

The approximate pay range for this position is $115,000.00 to $125,000.00 base salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers

It is our business imperative to remain a very inclusive workplace.



 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.



 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on us.fitly.work or please dial 711 and provide this number to the operator: View phone number on us.fitly.work.



 
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Job Requisition: 411249