Assistant Service Manager - Leith Honda

Job Duties Offers and ensures that the shop offers the highest level of customer service. Assists the Service Manager in managing all aspects of service department operations: staffing, provision of vehicle services, warranty administration, client retention, cost controls, achievement of objectives, and maintenance of all service records. Serves as a liaison between the Shop Foreman, Service Advisors, Parts Personnel, Technicians and Warranty Administration. Through communication, oversight and direction works to ensure employee satisfaction, customer satisfaction and return on investment. Promotes the recruitment and development of some or all: Service Advisors, Service Porters, Service Assistants, Valet Drivers, Loaner Coordinators. Liaison with the manufacturer; works with factory representatives to achieve factory objectives. Perform all other duties and special projects as assigned. Education and/or Training High School diploma or GED; College degree preferred. 5+ years of related experience or training; or equivalent combination of education and experience. Relevant Work Experience 5+ years of dealership service experience in various aspects of the service department which may include some or all of the following: technician, service advisor, team lead, foreman, similar related work. Experience or working knowledge of car repair and customer engagement. Experience in service principles, concepts and service department operations. Compensation We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $70 - $95K+ USD annually (base salary + Bonus and Commission opportunities). Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays Bereavement and Jury Duty Leave Paid pregnancy and parental leave Supplemental paid military leave to eligible employees Paid sick leave for part‑time and temporary employees, where mandated. Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io. #J-18808-Ljbffr Holman Enterprises