Senior LMS Support Specialist (Online)
FIU
FIU seeks a Senior Online Support Associate to assist faculty and students with LMS tools within the FIU Online environment. You will provide help via phone, email, live chat and Zoom, with expertise on complex LMS issues for FIU Online faculty. You will collaborate across teams (LMS, System Support, Salesforce, Learning Design) to resolve course content or LMS problems and ensure cases are resolved within 24 hours, while supporting flexible hours, including some evenings or weekends. #J-18808-Ljbffr FIU
Vacancy posted 1 day ago
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