Simulation Technician (Grant Funded)

Simulation Technician

The Simulation Technician provides comprehensive technical support for all simulation operations within the Simulation and Translational Research Center (STRC) and the Skills Acquisition Lab (SAL). This position is responsible for the setup, operation, maintenance, and repair of computerized manikins (hardware and software), A/V systems, laptops, smart displays, and all other simulation-related technology. The Simulation Technician collaborates closely with nursing faculty, clinical instructors, and the GCSU IT Department to ensure a safe, secure, and technologically current simulation learning environment. The role requires a combination of technical expertise, hands-on clinical simulation support, and commitment to ongoing professional development in healthcare simulation. This position is grant-funded for up to five years, subject to the continued availability of grant funds. Continued grant support is not guaranteed.

Simulation Operations - 40% Serve as Simulator Operator, running pre-programmed and improvised scenarios in collaboration with faculty instructors. Ensure all equipment is properly configured, tested, and staged prior to each simulation session. Support and assist with role-playing applications, props placement, and moulage (wound simulation) set-up. Provide real-time technical assistance during simulation scenarios, including operating control software and A/V recording systems. Provide technical training and support to faculty, instructors, and staff in the use of simulation equipment and platforms. Upload and manage cases, scenarios, and learning content in applicable simulation software and learning management systems (LMS). Assist with debriefing technology, including video capture, playback systems, and integrated feedback tools. Support standardized patient (SP) programs and hybrid simulation activities as needed.

Equipment Maintenance and Technology Management - 35% Conduct ongoing maintenance, software updates, and hardware repairs for all simulation equipment, including manikins, laptops, smart displays, A/V systems, and specialty devices. Clean, inspect, and verify all equipment is in good working order before and after each use. Assess, troubleshoot, and resolve equipment failures in a timely manner to minimize disruption to scheduled programming. Maintain a detailed log of all maintenance, repairs, and equipment incidents. Interface with simulation equipment manufacturers and vendors regarding troubleshooting, warranty service, and system upgrades. Maintain current knowledge of simulation equipment catalogs, operation manuals, and emerging technologies. Coordinate and obtain quotes for technology installation projects; conduct small-scale technology installations. Assess and safeguard against cybersecurity risks; coordinate necessary actions with the GCSU IT Department to protect STRC/GCSU data. Remain current on GCSU IT security practices and implement them at the STRC/SAL. Maintain inventory of simulation supplies, equipment accessories, and consumables; initiate reorder requests as needed.

Collaboration and Training - 15% Attend ongoing training and meetings with the GCSU IT Department, College of Health Sciences, School of Nursing, SON Simulation Committee, and other relevant committees. Participate in professional development opportunities, including simulation-specific training and vendor-sponsored education. Pursue or maintain the Certified Healthcare Simulation Operations Specialist (CHSOS) credential, or obtain it within two (2) years of hire. Collaborate with simulation faculty and staff to evaluate new technologies and provide recommendations for equipment acquisition. Provide recommendations for the annual simulation technology budget, including prioritization of equipment needs and capital purchases.

Other - 10% Perform other duties as assigned. Support special events, open labs, or community engagement activities at the STRC/SAL.

Required Qualifications Educational Requirements High School diploma or GED equivalent. Required Experience Experience in technology, including familiarity with computers, hardware, software, and/or A/V equipment. Basic ability to troubleshoot hardware and software issues; formal training or on-the-job experience accepted. Required Other Must be able to independently lift 25 pounds.

Preferred Qualifications Preferred Educational Qualifications Associate's degree in computer science, Information Technology, or a health-related field preferred; bachelor's degree in computer science, Information Technology, Theatre, or a health-related field strongly preferred. Certified Healthcare Simulation Operations Specialist (CHSOS). Preferred Experience Previous experience in a healthcare simulation lab or clinical education environment. Experience with simulation platforms such as CAE Learning Space, Laerdal Sim Center, or similar systems. Familiarity with A/V systems, network infrastructure, and integrated classroom technology. Experience with electronic health record (EHR) training environments or patient monitoring equipment.

Proposed Salary This position is a pay grade 7. The available salary range is $40,729 to $50,000. Starting salary within this range is based on relevant years of experience. For more information about GCSU compensation practices, click here.

Required Documents to Attach Resume Cover Letter References

Knowledge, Skills, & Abilities ABILITIES Ability to learn new software and hardware quickly and independently. Ability to maintain accurate records and documentation. Ability to work independently as well as collaboratively as part of an interdisciplinary team. Ability to exercise creativity and flexibility in dynamic simulation scenarios. Ability to maintain confidentiality regarding sensitive institutional and patient-related information. Ability to independently move equipment weighing less than 25 lbs. and assist others in moving manikins weighing up to 50 lbs. KNOWLEDGE Functional knowledge of operating systems (Windows, macOS) and associated software compatibilities. Knowledge of network hardware, A/V equipment, and simulation-specific technologies, including manikin platforms and control software. Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint), internet tools, and database applications. Knowledge of wireless and cable connectivity (routers, adapters, ports, inputs/outputs). Understanding of technology security practices and data asset management strategies. Familiarity with web-based applications, information systems, and learning management systems. Knowledge of healthcare simulation pedagogy and its role in nursing education. SKILLS Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical users. Excellent time management, organizational skills, and ability to manage competing priorities in a fast-paced simulation environment. Proficiency in configuring, setting up, and operating A/V equipment, healthcare devices, and simulation-specific hardware. Skill in problem-solving, corrective action planning, and preventive maintenance of simulation technology.

USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Equal Employment Opportunity Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel. This position does not require security clearance.

Background Check Criminal Background Check