Technology Support Specialist

Here is the new opportunity:

Summary:
We are seeking a candidate with deep hands-on expertise in technical support, troubleshooting, and networking.

Here is the new on-site opportunity:

Position:	Technology Support Specialist
Location:	Frankfort, KY Onsite
Estimated Duration:	Long-term indefinite contract

 

About the Role:

The successful candidate will be responsible for supporting the agency's hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities, and change control, as well as coordinating problem resolution and referrals to other support areas.

 

Responsibilities:

• Ability to identify and troubleshoot defective equipment.
• Ability to identify and troubleshoot software and application issues.
• Determine and resolve hardware issues prior to deployment.
• Possess network room knowledge and experience.

 

Preferred Skills:

• Network Operating Systems
• Computer Technical Certification is a plus in the following MOS: MTA, MCP, A+, or MCITP
• General Understanding of the ITIL Framework

 

Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer lucrative referral bonuses.

A reasonable, good-faith estimate of the minimum and maximum for this position.
Benefits will also be available,

I am looking forward to speaking with you today.

About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at

Thanks,
Nishant Kumar
View email address on careers.harveynashusa.com