Social Services Director

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the social service programs to ensure that the medical-related emotional and social needs of the residents are met and maintained on an individual basis.

1. Assesses and identifies medical-related social and emotional needs of the residents. Develops and implements social care plans with the involvement of the resident, his/her family, physician, and other nursing care staff.
2. Consults with physicians and healthcare team members in dealing with psychosocial factors relating to residents' illnesses, treatments, and discharge plans.
3. Provides discharge planning, including referrals to community and family social services.
4. Assists residents with financial and legal matters; provides or arranges for counseling. Assists residents with how to make decisions about their health.
5. Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; completing performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.
6. Possesses knowledge of federal and state regulations, including Medicare/Medicaid, to arrange for needed services not covered by state regulations.
7. Assists with the resident admission process.
8. Orients and trains employees on social services policies and procedures to ensure understanding and support.
9. Monitors supply and equipment needs and budget.
10. Implements policies and procedures to ensure compliance with federal and state regulations.
11. Develops and maintains community liaison activities.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience
Bachelor's degree (B. A. or B.S.) in Social Work from four-year college or university; and minimum of two years related supervisory experience and/or training.

Certifications, Licenses, and Other Special Requirements
ACSW registration

Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be :

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.