Automation Account Manager

We are currently seeking an experienced Automation Account Manager to join our team in Traverse City, MI. This position plays a key role in driving sales growth, managing customer relationships, coordinating service work, and identifying new business opportunities within the automation industry.Position SummaryThe Automation Account Manager is responsible for developing and maintaining customer relationships, identifying and pursuing sales opportunities, coordinating project and service work, and ensuring customer satisfaction from initial proposal through project completion and billing. This role combines technical automation knowledge with strong sales and project coordination skills.ResponsibilitiesDevelop and maintain relationships with current and prospective customersIdentify new business opportunities for automation and electrical servicesPrepare proposals, estimates, and technical presentationsCoordinate pricing, scheduling, and service work with internal teamsWork closely with field operations, service technicians, purchasing, and accountingMonitor project costs, profitability, and customer satisfactionRecommend automation solutions that improve customer productivity and efficiencyAssist with sales strategies, marketing initiatives, and business development effortsMaintain accurate documentation, quotes, reports, and customer recordsAttend customer meetings, trade shows, and networking events as neededSupport cross-selling efforts for additional company servicesEnsure projects are completed safely, efficiently, and professionallyQualificationsRequiredHigh school diploma or GEDMinimum 5 years of experience in the automation industryStrong understanding of:Electrical constructionElectrical design and National Electrical Code (NEC)Excellent communication, organizational, and customer service skillsAbility to manage multiple projects and prioritiesValid driver's license and ability to travel to customer sitesPreferredProfessional Engineer (PE) License or Engineering DegreeEstimating experience for automation projectsExperience with technical sales and account managementSkills & AbilitiesStrong technical and problem‑solving skillsAbility to build and maintain customer relationshipsFinancial and project management understandingAbility to present technical solutions to customersStrong leadership and teamwork abilitiesExperience managing job costing, labor, materials, and subcontractorsThis position works in both office and field environments, including customer and construction sites. Travel to customer locations is required.#J-18808-Ljbffr