Liability Adjuster I

Liability Adjuster I The Liability Adjuster I is responsible for the initial handling of claims involving straightforward coverage and liability issues. This role involves managing a caseload of non-complex claims and conducting thorough investigations to determine liability, assess damages, and identify any potential injury exposures. Leveraging a solid understanding of policy language, the adjuster will make informed coverage determinations under the guidance and support of a supervisor. Key Responsibilities Initial contact with insured and claimants to determine coverage and liability exposure. Determine any injuries involved in the accident and develop the exposure, handling first call settlement injury claims and minor injury claims. Control expenses and adhere to company reserving philosophy by maintaining proper reserves on all pending claims and potential exposures. Meet and maintain general file handling goals and procedures as outlined by the company, including maintaining a 1:1 closing ratio and status on diary reviews. Properly utilize underwriting and policy systems and understand their features and functionality, as needed. Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities. Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims. About You Excellent communication skills with demonstrative ease in both verbal and written formats. Attention to detail and ability to multi‑task. A high degree of motivation and team orientation. Direct, results‑driven, and dedicated to the success of the business and each other. Required Qualifications Minimum one year experience handling auto claims. Preferred Qualifications Bachelor’s degree or equivalent. Non‑standard experience. Adjuster’s license in relevant state or the ability to obtain one quickly. Bilingual (English‑Spanish). Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises. #J-18808-Ljbffr