Advanced Power Generation Equipment Field Technician

Advanced Power Generation Equipment Field Technician Job Description Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large‑scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third‑generation, family‑owned organization.

EXPERIENCE

Required: At least six months of related experience in a similar role and environment. Ability to speak, read, write, and comprehend English. Keep safety as a priority in the work environment. Ability to successfully complete a skills assessment. (eTRAIN test) Valid driver’s license. Own and maintain required personal tools. Strongly Preferred: Skilled in identifying, operating, changing, and replacing control panels; capable of troubleshooting and diagnosing additional system repairs. Proficient in troubleshooting, diagnosing and repairing engines and Tier emission regeneration systems. Able to perform basic standalone generator start‑ups and basic switch start‑ups at client sites. Advanced knowledge of switchgear, and transfer switches and how systems affect each other. EGSA training or equivalent.

JOB DETAILS

Shift 1st/Day Shift Location In‑Field Schedule Work schedule to be provided by leader. Salary Range $21.90 – $61.02 Per Hour

JOB SUMMARY

Troubleshoot, repair, recondition and maintain service of generators, switchgear, Automatic Transfer Switches (ATS), electrical systems, engines, and their components in field environments, potentially including hyperscale data centers. Work in adverse weather conditions as needed. Accept all out‑of‑town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. This position does not require a CDL (Commercial Driver’s License).

ESSENTIAL FUNCTIONS

Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment – keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES

Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on‑the‑job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values.

KNOWLEDGE, SKILLS AND ABILITIES

Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE

High school diploma or General Education Degree (GED). Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety‑Sensitive Position". A Safety‑Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company. Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at View phone number on click.appcast.io or email us View email address on click.appcast.io and let us know the nature of your request and your contact information. Empire Southwest is an EEO employer. #J-18808-Ljbffr Cashman Equipment Co.