Claims Associate - Consumer

Job Description

Job Description

Title: Claims Associate - Consumer
Location: Seven Hills, OH REMOTE
Duration: 3 months

Training Schedule
Starting Monday October 12, 2026
Monday through Friday
8:00 am-5:00 pm ET (assuming a 1-hour, unpaid lunch)
1-week training

After Training
Standard Hours of Operation: 8:00 am-5:00 pm ET (might be some flexibility on start and end times, depending on performance)
8.5-hour total shift including a 30-minute, unpaid lunch (8-hour workday)
Associate will work their standard schedule Monday through Friday (40-hour workweek)
Possible OT depending on business need

Pre Screening Questions- Must be submitted with Resume
Have you ever worked in a high-volume, fast-paced claims processing environment before? If yes, please provide some details of your experience (volume and type of claims worked, specific goals, responsibilities for review and documentation, etc.)?
What experience do you have working from home?
How comfortable are you using the elements of Microsoft Office and using multiple systems at once? Can you give examples from your experience?
What do you like/dislike about your current work environment?

Skills:
Looking for examiners with Property & Casualty licenses
Must be bilingual English and Portuguese or Spanish
The position is remote. 
Equipment will be provided (desktop, monitors, keyboard, mouse, headset, cables) but they may need to use a personal device to attend at the start of training. This will depend on arrival of equipment.
Must have high-speed, broadband internet service with the following speeds:
Internet plan with Download speed: 25 MB/sec
Internet Upload speed: 8 MB/sec
Must be able to have client computer plug directly into the router within their home.
Must not work over WIFI connection in their home regardless of upload or download speed