Medical Admin Specialist
US Department of Veterans Affairs
Job Duties
Duties include, but may not be limited to the following:
- Provides day-to-day guidance, technical oversight, and on-the-job instruction to Telehealth MSA/MAA to ensure accuracy and compliance with VHA standards.
- Provides full staff assistance on administrative matters including admitting patients; administering bed control; clinic scheduling; maintenance and evaluation of medical documentation records; and assuring legal requirements for care.
- Assigns and distributes work to a team of MSA/MAAs based on priority and workload.
- Serves as the point of contact on telehealth administrative workflows and team SOPs.
- Directly supports the Supervisory Program Analyst and top management team in planning, organizing, and evaluating telehealth program operations, including performance concerns, administrative reporting, and program development.
- Develops and deliver trainings to MSA/MAAs on telehealth scheduling procedures, Vista/CPRS/ISS functions and clinic management protocols.
- Identifies process improvement opportunities and implements strategies to streamline workflows and increase efficiency.
- Participates in program planning and performance improvement initiatives supporting the Telehealth Program.
Work Schedule: Monday - Friday, 7:30 a.m. to 4:00 p.m.
Telework: Available as Ad-hoc
Virtual: This is not a virtual position.
Position Description/PD#: Medical Admin Specialist/ PD031930
US Department of Veterans AffairsVacancy posted 3 days ago
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