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Senior Conversational AI Engineer: Cognigy & NICE CXone

Tata Consultancy Services

Tata Consultancy Services seeks an experienced Conversational AI engineer to design, develop, and customize Cognigy.AI and NICE CXone Agentic AI conversational solutions. You will build and maintain flows, intents, entities, context management, and dialogue orchestration, and integrate AI agents with CRM and enterprise systems. Candidates should have 3+ years of relevant experience, strong NLP/NLU, JavaScript, Node.js, Python, REST APIs, and exposure to GenAI platforms such as Azure OpenAI, #J-18808-Ljbffr Tata Consultancy Services

Vacancy posted 3 days ago
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